Christophe F.

Business Analyst

690 dollar

Mon expérience

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CELADNovember 2019 - March 2020

Operational Support and Maintenance on life insurance applications
Main duties include:
• Monitoring and analysing production incidents and problems
• Qualifying and resolving software defects
• Functional and technical support level 3

Environment: Oracle, SQL, XML, VBA, EXTEL SunShine, EasyVista
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InfotelJanuary 2019 - October 2019

Operational Support and Maintenance on purchase and sales applications
Main duties include:
• Writing Perl and Ksh scripts for deploying applications
• Writing general functional specifications
• Writing test sets and qualifying deliverables

Environment: Ksh, Perl, CTree, Tibco, Kanest, monétique (CB2A, CIFO), Jira, BitBucket

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Apside TechnologiesJune 2017 - December 2018

Project management on integrating banking services with remote electronic signature
Main duties include:
• Working on the project qualification stage with Agile workshops
• Maintaining and setting up database settings and data according to business rules
• Writing test sets and qualifying deliverables (GUI and business rules)

Environment: DB2 (spufi), REST, UML, Agile (Scrum)

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Sopra SteriaJuly 2015 - April 2017

Project management on a hybrid mobile app focused on HR services and an intranet application dealing with social conflicts
Main duties include:
• Writing user stories and acceptance tests
• Writing test cases and qualifying deliverables
• Writing general and detailled functional specifications
• Designing and creating database

Environment: Webservices, Angular, Ionic, Bootstrap, Agile (Scrum)

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Sopra SteriaJune 2014 - June 2015

Project management on Intranet and Extranet applications in NET 2.0
Main duties include:
• Writing requirements expressions according to business needs
• Writing functional specifications
• Writing test cases and qualifying deliverables

Environment: AIX, Oracle, .NET 2.0, C #, HTML, CSS, UML

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CGI en FranceJune 2011 - March 2014

Project management and coding on both help desk and asset management applications
Main duties include:
• Writing requirements expressions according to business needs
• Writing technical and functional specifications
• Coding software components with JS and VB

Environment: HP Service Manager, HP Asset Manager, Connect-IT, AIX, Oracle

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IT Consultant for Carrefour FranceDecember 2010 - June 2011

Project management on Infolog GE and GoalPostMain duties include:
• Writing technical and functional specifications
• Writing test cases and qualifying deliverables

Environment: Infolog GE, DB2, AS / 400, SQL Server, GoalPost

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Akka TechnologiesJanuary 2009 - November 2010

Project management on a CRM application both for call center and online customer support on
Orange website
Main duties include:
• Writing technical and functional specifications
• Writing test cases and qualifying deliverables
• Designing data requests to perform searches on case-based reasoning trees
• Defining interfaces with other applications

Environment: eGain, WebLogic, JSP, Java, JavaScript, SQL, Oracle, Windows 2003 Server, AIX

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AstekMarch 2008 - December 2008

Project management on a CRM application both for call center and online customer support on
Orange website
Main duties include:
• Writing technical and functional specifications
• Writing test cases and qualifying deliverables
• Designing data requests to perform searches on case-based reasoning trees
• Defining interfaces with other applications

Environment: eGain, WebLogic, JSP, Java, JavaScript, SQL, Oracle, Windows 2003 Server, AIX

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AltecaMarch 2007 - March 2008

Operational Support and Maintenance on Aldata GOLD Central and Stock softwares
Main duties include:
• Monitoring and analysing production incidents and problems
• Qualifying and resolving software defects for both applications
• Oracle database reporting and building a PL/SQL data analysis and correction tool

Environment: Aldata GOLD Central 5.0.4 and GOLD Stock, SQL, Oracle 9i, UNIX Solaris

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Unilog IT ServicesFebruary 2005 - August 2005

IT Project Manager in charge of a fixed-price project and setting up application management on an
exchange server for the health-insurance system of EDF (electrical power company)

Main duties include:
• Designing and creating database
• Writing technical and functional specifications
• Writing test books and user manuals
• Deployment on production sites
• Customer account and customer relationship management (organizing both executive and
steering committees)
• Expertise on technical aspects (NOEMIE / B2 standard)
• Providing technical support level 3
• Support to incoming team (2 people)

Environment: C, C #, .NET ASP, SQL Server 2000, .NET Framework 1.1, Visual Studio 2000
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Unilog IT ServicesMarch 2002 - September 2004

IT Project Manager in charge of support and software development on an exchange server for the
health-insurance system of EDF (electrical power company)

Main duties include:
• Dealing with application management and fixed-price projects (teams from 2 to 5 people):
• Customer account and customer relationship management (organizing both
executive and steering committees)
• Expertise on technical aspects (NOEMIE / B2 standard)
• Providing technical support level 3
• Management of 2 migration projects within EDF information system (6 months duration for each):
◦ adding a data ciphering-deciphering module to exchange server
◦ transferring activity from 5 to 2 locations (databases and data migration)
Both projects included actions such as:
• Defining and planning actions
• Writing specifications
• Coordinating teams (UNILOG, Cegetel and EDF)
• Management of a fixed-price projects (2 month duration): integration of a front end server
• Writing technical and functional specifications
• Writing test books and user manuals

Environment: C, PowerBuilder 6.5, SQL Server 6.5, Visual Studio, Merise

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Conseil Général de l'AinSeptember 2000 - June 2001

I was the internet webmaster for the institutional website of Ain County Council
Main duties include:
• Project management (requirements analysis) and designing web site
• Management of third part suppliers
• Development of a mockup in HTML, DHTML and Javascript

Environment: Linux RedHat, Apache, HTML, CSS, Javascript

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URSSAF de MontpellierJanuary 1999 - August 2000

I was in charge of managing 5 servers and a hundred workstations in a health insurance state-run
company
Main duties include:
• Installing workstations and servers (running either with Windows 95 or NT 4.0), repairing PCs,
and installing various softwares
• Managing an ethernet network based on TCP/IP protocols
• Checking Y2K compatibility for various hardwares and softwares
• Hardware stock management using WinParc Actima
• Managing a Lotus Notes server running under Windows NT 4.0
• Deploying EDI softwares for bailiffs working with URSSAF

Environment: Windows NT 4.0, GCOS 6, EDI, TCP/IP, WinParc Actima

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Arcade InformatiqueApril 1997 - December 1998

I was in charge with user support and remote maintenance for a laboratory quality monitoring
software and an accounting and billing software, Clients are construction companies mainly
concrete plants
Main duties include:
• On-site deployments and user training
• Identifying and solving technical problems, through phone contacts with customers and remote
maintenance, dealing with any software and hardware problems linked with the products
• Testing and validating software

Environment: Paradox, Delphi, Crystal Reports, PC Anywhere

Mes compétences

Frameworks

Angular, Bootstrap, REST

Languages

JavaScript, Delphi, ASP.NET, HTML, C/C++, CSS, C#, VBA, Perl, SQL, XML, Java, PL/SQL, UML, DHTML

Mobile

Ionic

Protocols

TCP/IP

Technologies

.NET Framework 1.1, .NET 2.0, JSP, Web Services, WebLogic, Lotus Notes, TIBCO, CRM

Databases

Microsoft SQL Server, Oracle 9i, PostGreSQL, SQL Server, SQL Server 6.5, Paradox, Oracle, SQL Server 2000, DB2

IT Infrastructure

AS/400, Linux, WINDOWS NT 4, AIX, Unix, Linux Red Hat, Windows 2003 Server, Solaris

Application servers

Apache

Analysis methods and tools

Scrum, Merise, Agile, HP Quality Center, JIRA

Others

Bitbucket, Easyvista, Agile Scrum, HP Service Manager, Infolog GE, ITIL

Business Intelligence

Crystal Reports

Environment of Development

PowerBuilder, Visual Studio

Mes études et formations

ITIL V3 Foundation - EXIN your ICT competence partner

Master of Science in Information Technology - IAE Lyon2013 - 2015

Bachelor of Science in Computer Science, Computer Science - Université Claude Bernard (Lyon I)2010 - 2011

Diploma of Higher Education in Computer Science - IUT de Montpellier-Sète1995 - 1996