Business Analyst

Operational Support and Maintenance on purchase and sales applications
Main duties include:
• Writing Perl and Ksh scripts for deploying applications
• Writing general functional specifications
• Writing test sets and qualifying deliverables

Environment: Ksh, Perl, CTree, Tibco, Kanest, monétique (CB2A, CIFO), Jira, BitBucket

Project management on a hybrid mobile app focused on HR services and an intranet application dealing with social conflicts
Main duties include:
• Writing user stories and acceptance tests
• Writing test cases and qualifying deliverables
• Writing general and detailled functional specifications
• Designing and creating database

Environment: Webservices, Angular, Ionic, Bootstrap, Agile (Scrum)

Project management and coding on both help desk and asset management applications
Main duties include:
• Writing requirements expressions according to business needs
• Writing technical and functional specifications
• Coding software components with JS and VB

Environment: HP Service Manager, HP Asset Manager, Connect-IT, AIX, Oracle

Project management on a CRM application both for call center and online customer support on
Orange website
Main duties include:
• Writing technical and functional specifications
• Writing test cases and qualifying deliverables
• Designing data requests to perform searches on case-based reasoning trees
• Defining interfaces with other applications

Environment: eGain, WebLogic, JSP, Java, JavaScript, SQL, Oracle, Windows 2003 Server, AIX

Operational Support and Maintenance on Aldata GOLD Central and Stock softwares
Main duties include:
• Monitoring and analysing production incidents and problems
• Qualifying and resolving software defects for both applications
• Oracle database reporting and building a PL/SQL data analysis and correction tool

Environment: Aldata GOLD Central 5.0.4 and GOLD Stock, SQL, Oracle 9i, UNIX Solaris

IT Project Manager in charge of support and software development on an exchange server for the
health-insurance system of EDF (electrical power company)

Main duties include:
• Dealing with application management and fixed-price projects (teams from 2 to 5 people):
• Customer account and customer relationship management (organizing both
executive and steering committees)
• Expertise on technical aspects (NOEMIE / B2 standard)
• Providing technical support level 3
• Management of 2 migration projects within EDF information system (6 months duration for each):
◦ adding a data ciphering-deciphering module to exchange server
◦ transferring activity from 5 to 2 locations (databases and data migration)
Both projects included actions such as:
• Defining and planning actions
• Writing specifications
• Coordinating teams (UNILOG, Cegetel and EDF)
• Management of a fixed-price projects (2 month duration): integration of a front end server
• Writing technical and functional specifications
• Writing test books and user manuals

Environment: C, PowerBuilder 6.5, SQL Server 6.5, Visual Studio, Merise

I was in charge of managing 5 servers and a hundred workstations in a health insurance state-run
company
Main duties include:
• Installing workstations and servers (running either with Windows 95 or NT 4.0), repairing PCs,
and installing various softwares
• Managing an ethernet network based on TCP/IP protocols
• Checking Y2K compatibility for various hardwares and softwares
• Hardware stock management using WinParc Actima
• Managing a Lotus Notes server running under Windows NT 4.0
• Deploying EDI softwares for bailiffs working with URSSAF

Environment: Windows NT 4.0, GCOS 6, EDI, TCP/IP, WinParc Actima