Business Analyst

Responsibilities: 

- Analyzed business requirements and reporting requirements with the help of interactive JAD sessions with upstream, downstream and reporting teams.
- Worked in projects executed using Waterfall and Agile Methodology.
- Project involves managing inventory, purchasing/receiving merchandise, recording sales and returns, day to day POS.
- Gathered relevant research in support of all Business Segments team efforts to provide in-depth analysis.
- Gathered requirements for the integration of online eCommerce system with the supply chain system.
- Interfaced with different business unit groups, end users and subject matter experts & conducted JAD sessions to gather requirements, prepare and update Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
- Defects were logged using HP ALM/Quality Center and follow up with Business and Developers to discuss about the issues.
- Responsible for development of RMS web application which manages info of Purchase, Inventory, sales, POS, Accounting & Service modules.
- Elicited requirements from stakeholders, vendors, consultants, subject matter experts and existing system users using various techniques like JAD and JAR sessions, brain storming, one on one.
- Gathered requirements for the integration of POS system with the supply chain system.
- Created Process flow diagrams to depict the welcome email user receives, the pending documents trigger, follow up status and deny application status.
- Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities using HP ALM/Quality Center.
- Performed Process analysis and Gap analysis on large complex projects to document the existing AS-IS processes and create new, more efficient TO-BE processes using MS Office and MS Visio.
- Developed function specifications for modifications of POS system for multiple chains.
- Define release plans for eCommerce platform with release managers according to gathered information from various IT departments.
- Followed Agile Methodology to emphasize on real time communication over written documentation.
- Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.
- As a part of ecommerce start up, created user stories from interviewing business stakeholders to design complex work.
- Responsible for presenting the analysis findings of large projects in the form of presentations for business understanding.
- Conducted the defect report using Document Generator in JIRA.
- Mapped the test cases to the Requirements in HP ALM/Quality Center and executed the test cases in HP ALM/ Quality Center in Test Environment.
- Prepared detailed reports and presentations using SQL and MS Access.
- Performed impact analysis to identify areas of impact upstream/downstream due to changes requested by the business and communicated the effects to all involved.
- Involved in writing SQL queries, GUI & Database Checkpoints to verify data quality and calculations, reviews.
- Executed test cases and reported defects into JIRA.
- Developed flow diagrams for Business processes of the company and mockups using Microsoft Visio.
- Experienced in Bug Tracking Tools such as HP ALM/Quality Center and JIRA.
- Raised Defects and maintained the status of the defect in HP ALM/Quality Center.
- Set-up, co-ordinate, conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
- Assisted with e-commerce buying projects, merchandising projects, digital and online aspects of the brand. 
- Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development. 

Environment: POS, eCommerce, SDLC, BRD, FRD, JAD, Agile, Waterfall, UAT, ALM/Quality Center, JIRA, Microsoft Office, Windows, Jira, MS Office, CA Rally etc.