BUSINESS ANALYST

Concord Service Center is one of the most important IT repair, refurbish and testing companies in Europe. By repairing components, re-engineering products, disassemble, reuse, test, clean and package, we extend the life of any IT product.
My role within the Organization is to coordinate the work of five departments: General
Repairs, Smartphone, Testing, Hard Disks and Batteries. Each department has a specific activity and a different number of technicians being coordinated by one head of department.
- General Repairs (9 electronist people + department head) - is the department where we repair and reconditioning laptops, tablets, all-in-one, monitors, we do reballing, software development of certain phones.
- Smartphone (8 electronist people + 1 CTC + department head) - is the department where we refurbish most of Apple smartphones. Here we also execute iPhone displays (5, 5S, 5C,, 6+) in Clear Room in order to replace it for the refurbished products.
- Testing (5 testers + department head) - is the department where we do the functional and non-functional testing (grading) of IT equipment reconditioned by
General Repairs and Smartphone departments. The testing is performed, according to certain well-defined standards and procedures.
- Hard Drives (14 testers and specialists + 1 CTC + 4 packers + department head) -
is the department that tests and repairs hard disk drives of all sizes and all the interfaces . The following operations are performed on the hard drives: testing, debugging, repairing, , Full Test, Cleaning, Packaging.
- Batteries (3 technicians + department head) - is the only department that manufactures new products, laptops batteries and power-banks, under the brand of Full of Energy.
I am responsible for planning and supervising the activities of the departments described above, standardizing production flows, animating teams in order to achieve the required target and last but not least, communicating and understanding the needs of our clients.

bauMax is a family company established over 30 years ago in Austria operating internationally.
Is the market leader in Central and Southeastern Europe. In addition to Austria these countries are Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria and Turkey. In
Currently bauMax has 144 shops.
Turnover for 2008 was billion.
In totalemployees are bauMax.
Responsibilities:
- Organization of department activities;
- Ensure optimal storage requirements and their products as bauMax policy;
- The formation, organization and management of subordinate staff (25 employees);
- I am responsible for sales, productivity, costs;
- Coordination of product mix in the segment allocation;
- Implementation of trade policy in the bauMax my work;
- Ensure a fast and friendly service all clients;
- Correct and efficient supply store shelves;
- Making proper inventories and obtaining the planned results;
- Proper storage and handling of cargo;
- Information on services and products customers bauMax;
- Maintenance and proper use of inventory assets.
- Develop and implement sales strategy to improve growth turnover;
- Achieving sales target set;
- Maintain direct contact with clients and suppliers.
Achievements: Manage a team of 25 employees (Head district, deputy district chief, commercial workers, logisticians, sales advisors) I manage to reach around
50% of total monthly sales of bauMax Iasi store.
Each month, for a week I am in the place of the General Manager, taking all the decisions and take care of internal and store the entire organization.

Benefits:
- Work Vehicle
- Medical insurance in case of accident.
- Food tickets
- Telephone.

Romanian-Italian multinational company, which deals with production software and telemarketing services, with a total of over 200 employees.
Responsibilities, Achievements:
- Promoting and marketing of various products or services of third parties
Italian companies via phone and Internet
- Promote products and services for companies: Telecom Italia, Fastweb, Wind Info-Strada, etc..
- Updating and managing databases.
- Customer care
Achievements:
- We made over 100 companies and thousands of contacts with Italian companies
- We signed over 500 agreements between large companies (Telecom Italia, Tin, Wind) and different societies;
- We have over 100 products sold directly to various companies in Italy.
References, Other observations