Samir A.

Business Analyst

415 dollar
Freelancer
5 ans
Bournemouth, ROYAUME-UNI

Mon expérience

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ConduentDecember 2018 - Présent

Supporting Android mobile applications in the Arabic Market
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Nuance CommunicationsJanuary 2018 - December 2018

I worked in the enterprise division, Involved in selling Interactive Voice
Recognition software
Responded to RFPs and RFQ from clients and partners.
Created project estimates for projects based in the EMEA region.
Maintained and followed up opportunities in SFDC.
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DeltekDecember 2016 - November 2017

Deltek is an enterprise solution provider for professional services firms, my role was mainly focused on their project-based ERP product (Maconomy).
* Raised the CSTA rating for Maconomy ERP.
* Resolved SSO, Database bottlenecks, and performance issues.
* Created and maintained technical project documents.
* Installed and configured SAP Business Objects, Maconomy ERP, Oracle and Microsoft SQL Server, IIS, Apache Tomcat on AWS and integrated it with third- party solutions.
* Managed Development, UAT, and Production environments.
* Ensuring system performance according to agreed SLAs.
* Collected business requirements from clients and transformed them into operational improvement.
* Suggested new product enhancements to meet and exceed customer expectations.

Mes compétences

Software testing

User Acceptance Testing

Technologies

IIS, Amazon Web Services (AWS), Integration, AWS

Business Intelligence

Business Objects, Business Intelligence

Others

E-commerce, Business Analysis, Project Management, Research

Databases

Oracle, Microsoft SQL Server, Data Security

Application servers

Apache Tomcat

Languages

Java, PL/SQL, UML, JavaScript, Visual Basic, Python, XML, C#, SQL, Shell

Mobile

Android

Other

SAP SD, RDBMS, Microsoft Internet Information Server, SAP ERP, Jakarta TOMCAT Servlet Engine, Microsoft Access, English, Microsoft Project, Microsoft Office, Protogé, stakeholder management, PP, FICO, ERP Systems Configuration, ERP Systems Deployment, Simul8, User Stories, Maconomy ERP, Service-Oriented Architecture (SOA), BPMN, Visio, Software Development Life Cycle (SDLC), Process Mapping, SAP BW, MM

ERP&CRM

ERP, SAP

Analysis methods and tools

Agile, Agile Methodology, Requirements Analysis, SOA, Visual Paradigm

Embedded and Telecom

IVR

Mes études et formations

SAP Certified Associate - Business Process Integration with SAP ERP 6.0 - SAP2016 -

PRINCE2 Foundation - AXELOS Global Best Practice2017 -

Master's Degree, Business Systems Integration (with SAP Technology) - Brunel University London2014 - 2016

Bachelor's Degree, Software Engineering - Al Ahliyya Amman University2009 - 2013