▪ Created user documentation to assist with new hire and new client training.
▪Wrote complicated assignment automation requirements that assisted with shortening process times from 3 weeks to 10 days.
▪ Successfully created an ordering automation process to assist the administrators with notification and updates when orders are completed or rejected from the 3rd party.
▪ Extensive knowledge in the ASP.net domain products with API integration.
▪Maintained the highest security levels in document transfer and active directory management.
▪ Created over 20 automated workflows for 10 departments using Manage Engines, JIRA and Azure DevOps.
▪ Co-Led over 37 backend integrations for an ERP using ETL processes and Logic Apps.
▪ Created an automated pre and post release report to distribute to the C-Suite team every Monday with project tasks completed, bug fixes, and new features.
▪ Conducted over 20 meetings a week with different departments to facilitate project requests that contained conflicting requirements.
▪ Facilitated weekly meetings with the C-Suite and Transformations team that involved Accounting and Legal compliance projects.
▪ Scrum Master for over 10 development teams and 5 departmental team projects.
▪Written test cases, test plans, scheduled UAT and defect analysis.
▪Setup test automation recordings using Test Studio to manage system deployment tests.
▪ Updated and created documents for training, user experience and vendor integrations.
▪Supported product issues using Spiceworks ticket system.
▪Trained clients on how to use the system and the best practices.
▪Managed over 80 customized portal updates and new features.
▪Negotiated rates, scheduled and implemented payment processing conversion.
▪Project Lead for Payment Processing integration and onboarded 300 clients.
▪ Converted all new and old clients over to the new payment processor by tokenizing payment data.
▪ Priority support for payment processing integration, project management, and customer success management.
▪Setup and managed AD HOC reporting for processing payments and custom projects.
▪Scrum Master for 15 development and non-development teams.
▪Owned all 3rd party integrated products for project management, user set up, onboarding and training.
▪ Created a process for onboarding dealerships with integrated customizations to minimize set up time from 2 weeks to 4 days.
▪ Written over 10 RFP’s to interview vendors for telecommunication and data management integrations.
▪Conducted sales calls for training the sales team and clients on new integrated products.
▪Processed over 200 telecommunication numbers daily for customers with specified products such as call recording, call whisper and call redirect.
▪ Managed Dynamics CRM Configurations, Salesforce Administration, user acceptance testing and system to system mapping.
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 690$/jour |
Expérience | 31 ans |
Localisation | Royaume-Uni |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 520$/jour |
Expérience | 9 ans |
Localisation | Roumanie |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 230$/jour |
Expérience | 19 ans |
Localisation | Mexique |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 1380$/jour |
Expérience | 32 ans |
Localisation | France |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 660$/jour |
Expérience | 15 ans |
Localisation | Roumanie |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 765$/jour |
Expérience | 13 ans |
Localisation | Royaume-Uni |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 765$/jour |
Expérience | 11 ans |
Localisation | France |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 185$/jour |
Expérience | 10 ans |
Localisation | Royaume-Uni |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 920$/jour |
Expérience | 26 ans |
Localisation | Mexique |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 690$/jour |
Expérience | 26 ans |
Localisation | Roumanie |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 690$/jour |
Expérience | 19 ans |
Localisation | France |
Business Analyst
Type de contrat | Freelancers |
---|---|
Taux journalier | 585$/jour |
Expérience | 12 ans |
Localisation | Roumanie |