Laurence Pages Consulting Self Employed Digital Transformation manager. From Pre-Sales to Customer support, helping small-sized enterprises through local associations, as volunteer.
Laurence Pages Consulting Projects Director - Finances, Sopra Steria 's Independant Consultant Handle, animate & pilot projects in the Finances/Distribution domain, such as web services, Customer Portal, banking and investments on line, ....
Laurence Pages ConsultingFebruary 2016 - October 2018
Lead of digital technical projects Finances / Infrastructures (New Customer Portal, CCM, Security, Big Data). Piloting, controling, supporting technical realization teams in synchronization with functional engagement managers.
Laurence Pages ConsultingMarch 2015 - December 2015
Freelance Mission.
Royal Canin - Aimargues From the partner selection to the deployment of two new projects : successfull migration of the firewalls in the datacenters. Conception and worldwide deployment of the Web filtering solutin for the 8000 users plus the other internal accounts.
Responsible of the integrator 's process selection. Management of the projects : planning, resources, documentation and training to the WoW Support. Technical tasks : QA tests conception and realisation; 2nd level of support.
* Transition manager (2014 - 2 months) Rue du Commerce (e-business): harmonization and reliability improvement of reporting, planning and actions follow-up after a fusion * Bid Manager: (2013 - 7 months) Acial creation of new offers for software testing; Nware: gain of facility management tender for the National French Bank (2 months).
Bid Manager for international Telecommunications projects Sales Consultant in Telecommunications and in the Cloud based Dynamic Managed Solutions (IaaS, PaaS, SaaS) Size of the deals : around 50 Million euros Verticals: Oil and Energy, Insurance, Telcommunications, Satellite providers, Finances
"star-up" model, type R&D - Co-opted by the Stakeholders.
As Delivery manager and Sales Support Results : PreSales Resources integration (+40% of the staff) and planification; CRM and tools optimisation; Rewriting of the technical Product brochures
As Telco Program Manager Results : world premiere of 3G traffic optimisation solutions roll out; contractualisation of the 7/7 maintenance with the partner
- Mission : lead conception and delivery teams to launch the SO Colissimo commercial offer for Coliposte (La Poste Geopost) - 18 projects ; Team of 110 persons to manage - From conception to e-commerce Clients delivery
Results : Respect of the D day delivery date to the e-commerce Customers, Quality gates passed on the 1rst round
- Business Development and Bid Management for BI Reporting tools and Contact Centers solutions : creation of new reporting offer for Insurance Customers
- Project Director of a dedicated team ( (# 40 persons) for a French Telco Operator: Conception, Development, Integration and Support of the DWH; Creation of the offshore BI Competence Center in India
Results : gain and quality maintained after introduction of new offshore teams ; Teradata certification success for all Indian and French teams
- Responsible for Public Market RFPs : I.T. services outsourcing, IP Networks, SAN and software-based systems, data center management, IT facility management, real-time Enterprise Client/Server services and devices management tools for smartphones. Roll-out at French Finances Ministry (ERCOM as partner).
Missions with International operators (SFR, Vodafone and France Telecom R&D), as Telco ans IT Architect. In charge of integration of SFR Life!, Vodafone Life! Internet services; success in the B-to-C launches.
Expatriated at Genesys (San Francisco USA): Contact Centers: commercial launch for 6.5 and 7.0 releases (end in 2002); International Team management (15 p, Russian, American and French)
Alcatel CIT E10 NSS PL : part of the BU creation; Sales Support for Africa and Asia markets (TO:
Deployment of new NSS network systems (from 500k to 3800 k subscribers) : IN systems, new messaging systems, etc. Team management (30 p); B-to-C and B-to-E markets
Mes compétences
Other
Independant Consultant, Bid Manager, IT architect, Transition Manager, devices management, Platform as a Service, customer service, delivery manager, Contact Centres, Sales consultant, Pre sales, Gestion d'équipe, PMO / Consulting / Transition Manager, Program Director, Head of Operations, Pre-Sales IT Architect, Project Director, Security Projects Manager, customer support, Projects Director, center management, Telco Program Manager, English, French, Digital Transformation manager, eCommerce, e-Business, Senior Consultant, Software as a Service, Consultant, Gestion de projet, Project Manager, Scrum Master, international team management, partner selection, process selection, IP Networks, worldwide deployment, WoW Support, Sales Support, Public Market RFPs, IT facility management, Product Marketing
Technologies
SaaS
Software testing
Software testing
Analysis methods and tools
Agile Methodology, Scrum, Agile
Big Data
Big Data
IT Infrastructure
Cloud Computing
Others
Project Management, Consulting, Team management, Strategic Planning, Spanish, Business Development
Business Intelligence
Business Intelligence
Embedded and Telecom
Telecommunications
Mes études et formations
Master, International Business/Trade/Commerce - Centre des Techniques Internationales2004 - 2005
Masters Degree, Electricity and Telecoms - Institut National des Sciences Appliquées de LYON1987 - 1993
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