Manon S.

Consultant

750€
/jour
Freelancer
Advanced
Lyon, FRANCE

Mon expérience

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APRIL TechnologiesAvril 2018 - Présent




Atlassian Tools Administrator / Jira and Confluence Expert.
- Jira administration.
- Confluence administration.
- Training.
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Valiantys - Platinum Atlassian Solution PartnerSeptembre 2016 - Avril 2018




Atlassian Presales Consultant.
- Atlassian expert dedicated to the Atlassian suite: Jira Core, Jira
Software, Jira Service Desk, Confluence, HipChat, Bitbucket, Bamboo,
etc.

Consulting.
- Analyzing clients' needs.
- Integrating and configuring Atlassian tools.
- Advising and challenging processes that clients should adopt.
- Lead training around Atlassian best practices.

Presales.
- Building custom solutions adapted to clients' needs.
- Presenting products and solutions to customer.
- Leading webinars once a month.
- Working on RFI/RFP and proposals in general.
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TransatelSeptembre 2014 - Août 2016




Telecom Support Engineer.
- Working as a telecom engineer in a 20-people team.
- Providing an interface between technical and business functions.
- Solve customers' issues (tier 3).
- Leading internal training courses.
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Alcatel-LucentJuillet 2012 - Septembre 2014




Telecom Engineering Apprentice.
- Working in the IMS (IP Multimedia Subsystem) department in a 15-people team.
- Deploying a monitoring solution in an IMS network.
- Evaluating customers equipments' unavailability;
- Take part in monthly meetings with our main partner.

Engineering Trainee.
- Working in the IMS (IP Multimedia Subsystem) department in a 15-people team.
- Deploying a test automation in an IMS network.

Mes compétences

Others

Bitbucket, Consulting, Community Management, Project Management, Mentoring, Jira Service Desk, Customer relationship management, ITIL

Embedded and Telecom

Telecommunications, LTE, IMS

Open Source solutions

Camel

Protocols

MAP, SS7, SIP

Mes études et formations

- Studies in Engineering and Industrial Computing - ESEO ANGERS (École Supérieure d’Électronique de l'Ouest).2011 - 2014

- DUT GEII in Electrical Engineering and Industrial Computing - IUT of Nantes.2009 - 2011