Dinu R.

Consultant

435 dollar
Freelancer
12 ans
Bucarest, ROUMANIE

Mon expérience

Rochester Institute of TechnologyJanuary 2018 - Présent

FreelanceMarch 2018 - September 2018

Voir plus

SC SoA SRLMay 2017 - August 2018

• Built, upgraded and configured computers to clients’ specifications
• Assisted customers with anti-virus program installation and malware removals
• Configured and connected a wide range of technical equipment
• Conducted necessary upgrades to hardware and software
• Performed maintenance of personal computers and peripheral equipment to component and software level, identifying technical issues and providing appropriate solutions
• Researched and resolved technical issues on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions
• Encrypted data transmissions and erected firewalls to conceal confidential information during transcript
• CCTV surveillance systems installation services
• Internet service provider including installation, maintenance and repairs
• GSM service: unlocking solutions, firmware repairs for smartphone and tablets (Android, as well as iOS based), data recovery
• Carried out computer technology training to new staff
Voir plus

Sc Triangulus Dio SrlJune 2014 - April 2017

• General management operations and merchandise supply for market store and construction firm
• GSM service: customer and service management – smartphone troubleshooting and unlocking services, sales of accessories for smartphones and iPads
• Assisted office staff with computer application queries, trained new technicians on procedures within the firm
• Activity coordination and management of staff
Voir plus

Sc Prestige Company SRLOctober 2012 - June 2014

• Communicated with customers to resolve complaints by identifying issues, potential malfunctions or the need for further customer education
• Completed PC hardware and software troubleshooting and repair and provided maintenance services
• PC peripherals troubleshooting
• Smartphone network unlocking services
• Customer support with regards to products and applications to improve productivity
• Evaluated local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes
• Restored data from various backup sources, moved computer set-ups, and changed software
Voir plus

CasaTech, SloboziaJanuary 2012 - September 2012

• Tested game characters
• Created and updated characters
• Leveling
Voir plus

FreelanceApril 2010 - November 2011

• Navigation software installation
• Provided technical assistance to business customers: IT support and troubleshooting (PC ships) in person and remotely
• Disassembled units to diagnose issues and repair equipment
• Reassembled, adjusted and cleaned equipment as needed to provide a finished product
Voir plus

M&C Musical Instruments DistributorJune 2009 - March 2010

• Administration of specialised software
• Customer database operation and management
• Billing, bank transfers, centralisation of payments
• Customer assistance and support
• Quality assurance for musical instruments and equipment
• Coordination of team activity
Voir plus

FreelanceMarch 2009 - May 2009

• Installation of navigation software
• Diagnosed, troubleshot and repaired hardware and software of ship PCs – laptops, desktops
• IT support to businesses over-the-phone, remote application or face-to-face
• Loaded and unloaded programs, software and drivers
• Performed diagnostic testing on PC equipment and ensured printers and other peripherals were up and running at all times
• Evaluated new technology
• Rebuilt and refurbished home computer systems and laptops

Mes compétences

Others

Troubleshooting, Customer Care, Leadership, Management

Protocols

GSM

IT Infrastructure

LAN, WAN, Cybersecurity

Other

Software, IP

Embedded and Telecom

CCTV

Mes études et formations

Php - Programming department - link-academy2019 - 2020

Professional Diploma Cybersecurity - Cybersecurity Risk Management - Rochester Institute of Technology2018 - 2018