Andreea G.

Consultant

435 dollar
Freelancer
12 ans
Sibiu, ROUMANIE

Mon expérience

Voir plus

AtlassibApril 2014 - Présent

 Technical reviewer certificate after 3 month of training.
Voir plus

AzetsNovember 2016 - Présent

Responsibilities:
-providing IT support as second/third Level for Azets employees;

-talking staff or clients through a series of actions, to help set up systems or resolve issues/errors on Azets/ Visma applications;

-providing support, including procedural documentation and relevant reports;

-supporting the roll-out of new applications;

-testing different issues on Visma business for providing a better solution

-testing and evaluating new applications from company

-Automating daily task as- importing bank transactions, with
Automate enterprise application v11

-responsible for moving different clients from one base to another.

-Applications used: Azets Invoice, Active directory, Visma
Business , Severa , Automate Enterprise , Visma Connect.

-system owner Visma Addo -an application for automatically signature.
Voir plus

StefaniniOctober 2015 - November 2016

Responsibilities:
- provide technical and troubleshooting assistance related to
computer hardware and software, mobile devices and other tech
tools and products.
- perform second-level diagnosis and troubleshooting support to
end-users and customers.
-provide support in accordance with established processes and
document incidents and remedies.
-responsible for deployment of updates and apps using SCCM.
-Application used: Sap CRM-Ticketing system , Active directory,
Microsoft Exchange , SCCM, MIM,Remote desktop. 
Voir plus

CGSNovember 2014 - October 2015

Responsibilities:
- Responsible for meeting deadlines and execution of customer requirements
- Is responsible for the quality of the solutions offered;
- Documented continuously on new discoveries in the field of activity
-learning products for a better sale;
Voir plus

Resort Quest by Whyndham ,Bethany Beach, DelawareJune 2010 - June 2014

Responsibilities:
-coordination and sustain a team in order to obtain the best result
on field;
-Planning , organizing and supervising the operational activities;
-in charge with training the employees;
- Responsible for compliance and deadlines execution and
customer requirements ;
- Is responsible for the quality of the solutions offered
Voir plus

Hotel of Ice - Balea LacMay 2011 - May 2013

Responsible for maintaining relationships with travel companies, offers advertising, entertaining, preparing invoices, accommodations, stock. Guide for foreign tourists translator.

Mes compétences

Others

Training, HR, Teamwork, Leadership

Other

Microsoft Office, Microsoft Exchange Server, SAP CRM, Performance management, MIM, software troubleshooting, Organisational Skills, English, IT service, troubleshooting assistance

ERP&CRM

SAP

IT Infrastructure

Active Directory

Mes études et formations

international relations, European studies - "Lucian Blaga" University2008 - 2011

Electronical systems - Energy Industrial High School2004 - 2008