Andreea G.


435 dollar
12 ans

Mon expérience

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AtlassibApril 2014 - Présent

 Technical reviewer certificate after 3 month of training.
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AzetsNovember 2016 - Présent

-providing IT support as second/third Level for Azets employees;

-talking staff or clients through a series of actions, to help set up systems or resolve issues/errors on Azets/ Visma applications;

-providing support, including procedural documentation and relevant reports;

-supporting the roll-out of new applications;

-testing different issues on Visma business for providing a better solution

-testing and evaluating new applications from company

-Automating daily task as- importing bank transactions, with
Automate enterprise application v11

-responsible for moving different clients from one base to another.

-Applications used: Azets Invoice, Active directory, Visma
Business , Severa , Automate Enterprise , Visma Connect.

-system owner Visma Addo -an application for automatically signature.
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StefaniniOctober 2015 - November 2016

- provide technical and troubleshooting assistance related to
computer hardware and software, mobile devices and other tech
tools and products.
- perform second-level diagnosis and troubleshooting support to
end-users and customers.
-provide support in accordance with established processes and
document incidents and remedies.
-responsible for deployment of updates and apps using SCCM.
-Application used: Sap CRM-Ticketing system , Active directory,
Microsoft Exchange , SCCM, MIM,Remote desktop. 
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CGSNovember 2014 - October 2015

- Responsible for meeting deadlines and execution of customer requirements
- Is responsible for the quality of the solutions offered;
- Documented continuously on new discoveries in the field of activity
-learning products for a better sale;
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Resort Quest by Whyndham ,Bethany Beach, DelawareJune 2010 - June 2014

-coordination and sustain a team in order to obtain the best result
on field;
-Planning , organizing and supervising the operational activities;
-in charge with training the employees;
- Responsible for compliance and deadlines execution and
customer requirements ;
- Is responsible for the quality of the solutions offered
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Hotel of Ice - Balea LacMay 2011 - May 2013

Responsible for maintaining relationships with travel companies, offers advertising, entertaining, preparing invoices, accommodations, stock. Guide for foreign tourists translator.

Mes compétences


Training, HR, Teamwork, Leadership


Microsoft Office, Microsoft Exchange Server, SAP CRM, Performance management, MIM, software troubleshooting, Organisational Skills, English, IT service, troubleshooting assistance



IT Infrastructure

Active Directory

Mes études et formations

international relations, European studies - "Lucian Blaga" University2008 - 2011

Electronical systems - Energy Industrial High School2004 - 2008