Working with SQL, MS Access, Excel, Word, PDF etc, Writing functional and technical specifications, monitor the deadlines and check the accuracy of the project execution.
- Identify and develop all IT systems and infrastructure for the business while maintaining the IT strategy is in line with stakeholders and keeps with best practice - Mentoring, motivating and managing staff to help prioritise their workloads, set objectives and improve their performance and results - Develop and maintain GDPR - Coordinate and project manage the delivery of complex information technology changes
▪ IT/IS management ▪ Planning, coordinating and organizing IT in collaboration with hierarchical superiors ▪ Supervision of IT internal support and help desk for employees ▪ Implementing with external support and maintenance Office 365 ▪ Technical support for IT audit at customers ▪ Elaboration and tracking of budgets, verification of suppliers invoices ▪ Design policies according to ISO 27001 in collaboration with Mazars UK ▪ Ability to develop clear, concise documentation. ▪ Experience in procurement, inventory and asset management of IT equipment as well as managing the IT life cycle. ▪ Hardware knowledge / experience - support and repair ▪ Coordination of the outsourced supplier services such as: IT general assistance, internet and voice, mobile phones, print supplies orders ▪ Document IT policies and procedures for end user and internal use; ▪ Responsible for the IT infrastructure of the headquarter office;
Haarman Hemmelrath & Partner Bucharest (merged with Mazars Romania)January 2005 - September 2007
As an IT Coordinator I was responsible for network administrationand end user support. Daily tasks and activities specific to the position were: ▪ Perrforming administrative tasks such as creating users, resetting passwords, as well as providing access rights for different network resources; ▪ Document all the performed tasks and processed requests from Munich; ▪ Spam Filter and Blacklist Adjustments; ▪ Daily Backup on DLT Tapes; ▪ Technical and logistic support in collaboration with Munich colleagues for hardware, software, procurement, installation and configuration for the 40 users ▪ Maintenance of Novell and Lotus servers ▪ Facility management services in collaboration with the Office manager ▪ Provide IT Helpdesk support to users, small repairs, TokenS assignme
Romanian International BankFebruary 1999 - December 2004
▪ Ensuring the network of operations within RIB and branch offices (including more than 110 network equipments, printers, routers, etc.) ▪ Administration of Internet Banking ▪ Monthly reports to the National Bank of Romania ▪ Maintenance and Configuration: Windows 2000/2003 Operating Environment, Exchange Server, Office, Windows9x, NT, W2K, XP Operating Systems, Document Management and Control Systems, Storage Management and Retrieval Systems, Intranet Servers ▪ IT support for setting up and connecting new branches ▪ Ensure the smooth operation of SWIFT, access cards and video surveillance systems ▪ Backup data on CDs and tapes ▪ Renewal of service contracts and antivirus signatures ▪ Various programs in FoxPro for extracting reports for management
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