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DENSON E.

Consultant

675 dollar
Freelancer
6 ans
Londres, ROYAUME-UNI
Agile Project Management Scrum

Mon expérience

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Kings College HospitalJanuary 2013 - January 2014



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Conducting a wide
range of administrative activities while checking-in patients to the hospital,
employing systems such as EPR, Docman, PIM and Choose & Book



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Managing the
registration of new patients, updating patient details and booking appointments



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Maintaining a
polite demeanour while engaging with patients via telephone and face-to-face



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Covering the
reception area and the back office as required; recruiting and screening
candidates for Honorary Contracts



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Acquiring patient
referrals, producing contracts, managing candidate’s application process and
liaising with Doctors

Voir plus

Amey ServicesJanuary 2008 - January 2011



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Gathering
business requirements for projects and communicating requirements to
appropriate personnel



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Liaising with and
effectively managing key stakeholders to provide a greater platform for project
success



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Analysing and
documenting workflows and business processes, as well as the result of business
analysis; obtaining sign-off for the analysis



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Employing
workshops, surveys, workflows and interviews to acquire requirements while
analysing/documenting response handling business process via modelling and
process maps



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Creating project
plans, managing project risk and identifying solutions to manage response from
policy holders



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Engaging with
actuaries, the Legal team and subject matter experts on a regular basis

Voir plus

Crystal Consulting ServicesJanuary 2005 - January 2008



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Liaising with key
stakeholders to understand their problems/requirements and gather documentation



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Conducting root
cause analysis to identify problems and leading interviews, brainstorming
sessions, requirements workshop



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Developing and
reviewing UAT test plans, acceptance criteria and test scenarios; producing traceability
matrix to trace/map solution to requirement



·

mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Analysing and
documenting business processes, creating ‘as is’ and ‘to be’ processes and
performing gap analysis; mitigating risk by utilising various risk management
techniques

Mes compétences

Analysis methods and tools

Scrum, Agile, MS Visio

IT Infrastructure

HP Data Protector, System administration

Languages

UML

Computer Tools

MS Office

Databases

Data Privacy - GDPR, HSQL Database Manager

Others

Communication, Training, Problem Solving, Project Management, Lean, Leadership, Business Process, Waterfall

Mes études et formations

- - Bachelor’s Degree

- - Certificate in RNA & DNA Isolation and Characterisation2001 -

- - PIMS Training2016 -

- - Conflict Resolution2016 -

- - Docman Training2016 -

- - Prince2; Diploma in Computer Operations2010 -

- - EPR Training2016 -

- - Biochemistry1998 -

- - Outlook (Intermediate Level2016 -

- - Edo State University; Pg. Certificate:Biomedical Sciences, University of Westminster2004 -

- - PowerPoint Intermediate Level2016 -

- Registration: Data Protection Officer with Information Commissioner’s Officer2018 -