CONSULTANT

• Convergence Group recruited me from my
engagement with Huawei (I was one of their suppliers) to help them
transition their business and pre-sales function from a deal-by-deal
mentality to a mature product and systems-led framework. In my time with
them I completely rebuilt the product portfolio and go-to-market
messaging; launched a company-wide product and technology training
program and drove adoption of new ways of working around Office365 /
Teams.

• I also launched a new SharePoint based intranet and introduced
the first virtual products from ideation to BAU. I also personally drove
the business to a successful award on the CCS RM3808 (NSF2) framework.

• Joined Exponential-E to be a head-up
the team leading the business evolution into the new era of cloud +
connectivity! While there I rebuilt the product management function
across the business, then developed and lead both the internal and
external (partner) training and enablement.

• This involved working
closely with the marketing function and acting as the company's primary
external "face and voice" to media and analysts. I was also directly
engaged with key accounts for pre-sales support and technical evangelism
to help grow the multi-product opportunities.

• After the full-time work
wrapped up I continued to re the company at conferences and
author white-papers for their on-going brand development until their
full-time staff were able to take over.

• My role at TeleBarbados included both management of the carrier network, and management of the internal IS/IT systems.
• On
the carrier network I was involved in several initiatives including the
optimizing of the all Cisco IP access and aggregation network; the
design and implementation of a new international MPLS network core based
on 100% Cisco technology, including the establishment of
Points-of-Presence in three other countries; negotiation and
establishment of various NNI and other peering agreements for IP, voice,
Ethernet and MPLS; design, selection and implementation of an Airspan
802.16e WiMAX network replacing an Alvarion Pre-WiMAX network; the
rebuild of the island's Force10 based SDH network; a traffic-shaping via
PFSense and NetEQ; and the creation of a new product portfolio based
around MEF type end-to-end Ethernet services using Cisco ME series
product.
• On the IT side I ran numerous evolution programs
including: a redesign of the authentication facility around a fully
redundant Active Directory based single-sign-on system; the design and
installation of a IP-SAN; the design and commissioning of a VMware
private cloud; an upgrade of the Exchange email from 2003 on a single
bare-metal stand-alone server to an active-active cluster of Exchange
2010 running on VMs inside a VMware private cloud; The design of a first
Asterisk based PBX for the internal call center; then the migration to a
Mitel system; The certification of the internal team on VMware, Mitel
and Cisco; The design and installation of both MS-SQL and MySQL
active-standby DB clusters; the migration to roaming user profiles with
an automated backup strategy including off-site backup and geographical
fault tolerance of critical systems; the redesign of an existing Dell +
Cisco data center with new provision for improved structured cabling,
documentation, power & cooling; the creation of a new data-center
based entirely around APC infrastructure components from the bare walls
up to operation.

• I founded HarrisonYoung around the
concept of providing a full spectrum enterprise consulting service
(infrastructure, software, marketing, & strategy) focused
particularly on hosted SaaS and early "cloud computing" businesses
through-out Canada.
• During the years running HY we helped various
businesses with improved data-center networks, Microsoft AD + Exchange
software environments, improved security designs, new marketing and
go-to-market strategies, and new EA programs.

• We were also involved in
several projects developing BSS systems and e-Commerce platforms for
online services companies and membership based organizations using an
evolved .NET architecture that while preceding true "cloud computing" by
a few years was very similar to today's market leading approaches.