Victor M.

Data Analyst

170 dollar
Freelancer
5 ans
Cluj-Napoca, ROUMANIE

Mon expérience

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NTT DataAugust 2018 - Présent

* Remote support for application running on multiple production lines
* Modifying application configuration files
* 24/7 on call support
* Verify logs and services on the servers running the application
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Steelcase Inc.September 2016 - August 2018

* Offering L1 Support inside the company
* Working with multiple environments such as SNAP, SAP, O365
* Troubleshooting and solving issues regarding accounts, O365 applications, SharePoint, SAP access issues, internet connection issues, etc.
* Handling UNIX/Linux access Requests
* Escalating incidents that required a L2 Support team attention
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Steelcase Inc.July 2016 - September 2016

* Learned to use Linux environment
* Learned basic commands in UNIX shell
* Organizing a successful IT open day event inside the company

Mes compétences

Languages

C++, C/C++, C#, Shell Scripting

ERP&CRM

SAP

Others

Teamwork, Troubleshooting

IT Infrastructure

Linux (Ubuntu, CentOS), Unix, CCNA, Linux

Application servers

Microsoft SharePoint

Technologies

SharePoint

Mes études et formations

Electronics, Telecommunication, Information Technology - Technical University of Cluj-Napoca2015 -

AP in IT Technology and IT Network - UCN2014 - 2015

Baccalaureate Degree - "Aurel Vlaicu" National College2010 - 2014

Cisco Certified Network Associate (CCNA) - Polytechnic University of Timisoara2011 - 2013