Emanuela H.

Data Analyst

365 dollar

Mon expérience

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AROBS Transylvania SoftwareApril 2016 - Présent

• Build and maintain successful relationships with service providers, customers and third-party suppliers while providing exceptional customer service and technical support
• Integrated the business logic into the database layer, presented in optimized stored procedures, maintaining and updating these accordingly (Microsoft SQL Server)
• Experienced in working with XML processing tools
• Extensive knowledge of data modeling inside XML obtained through multiple logs analysis
• Diagnosed, troubleshoot and resolved all customer service issues, incoming claims requests and technical issues raised
• Firsthand in error handling and debugging coding issues and troubleshooting of production problems
• Highly skilled in writing parameterized queries for generating tabular reports, formatting report layout, sub reports using global variables, expressions, functions, sorting the data, defining data source and subtotals for the reports using SSRS (SQL Server Reporting Services)
• Proficient in exporting and importing data from flat files, Excel and MS SQL to MS SQL Server databases, to and from our suppliers
• Experienced with automation testing needed before and after each patch/release
• Manual testing experience for our basic application used in different browsers
• Various testing performed directly into the database, which resulted in zero data losses or inconveniences during testing
• Basic NoSQL knowledge obtained while using different endpoints into for the NG application
Tools and Technologies: SQL Server Management Studio, Visual Basic, Notepad++, Postman, GIT, Jenkins, Kibana, JIRA, Microsoft Word, Excel, Office, PowerPoint.

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Office DepotJuly 2014 - October 2014

• Analyze and process documents such as invoices and statements from our suppliers to ensure all expenses were quoted to the appropriate accounts and recorded correctly
• Communicate with vendors on daily basis to ensure all companies payable accounts are in good standing and prevent any status alignment that could potentially hinder the process
• Collaborated with supplies warehouses and external vendors to enhance accuracy of accounts payable team and ensured the quality standards are met, while the issues are solved when encountered
Tools and Technologies: JDE, ImageNow, Microsoft Excel.

Mes compétences

Others

JDE, Branding, Troubleshooting, Teamwork, Technical Support, Kibana

Mobile

Android

Databases

Microsoft SQL Server, NoSQL

Business Intelligence

SSRS

Analysis methods and tools

JIRA

Environment of Development

NetBeans, Notepad++, Visual Studio

CAD&CAM

AutoCAD, SolidWorks

IT Infrastructure

iOS, Git

Software testing

Postman, Test Cases, Manual testing, Debugging

Computer Tools

Microsoft PowerPoint, Microsoft Word, Microsoft Office Pack, MS Office (Word, Excel, Powerpoint, Outlook), Microsoft Excel

Languages

SQL, HTML, CSS, Matlab, XML, OOP, Visual Basic

Middleware

Jenkins

Mes études et formations

Faculty of Machine Building - Master's Degree in Business Management and Engineering - Technical University of Cluj-Napoca2016 - 2018

Faculty of Machine Building - Bachelor's Degree in Management and Economic Engineering - Technical University of Cluj-Napoca2012 - 2016

Training: Mobile devices testing - Quantic Lab2015 - 2015

Natural Science Profile, Bilingual french - National College "Andrei Muresanu"2008 - 2012