Alexandru P.

FRONT END DEVELOPER

530 dollar
Freelancer
28 ans
Bucharest, ROMANIA

Mon expérience

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FreelanceJanuary 2011 - Présent

Photography : Freelance photographer- image portfolio

- www.midnightshot.ro
Stock photographer - stock portfolio

www.dreamstime.com/birckoff_info


Website Development:

www.filmedefestival.ro (wordpress development)

www.danbota.ro (wordpress development)

www.ciprianariciu.ro/Ceramica (wordpress development)

www.lifeographies.com (development)

www.koobart.ro (Joomla development)

www.btmproconstruct.ro (wordpress development)

www.risksoft.ro (wordpress development)

www.c-parity.com (wordpress development)

Foxconn DRCMarch 2017 - October 2017

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AT&TAugust 2008 - July 2010

- Monitor the IT architecture/environment from clients using diferent monitoring application. (Eye of the storm, Tivoli)

- Supports the daily maintenance of the IT architecture/environment from clients to guarantee the agreed SLA’s.

- Create tickets within Incident Management Tool (Manage Now, Remedy) upon alerts detected within the Monitoring Tool.

- Analysing support requests sent by the customer by calls or email.

- Log every support request in the ticketing system. Documenting in detail the issues and troubleshooting steps taken & afterwards update the ticket with any new information.

- Act as Single Point of Contact for alerts generated by the Ticket Management Tool.

- Daily follow-up of tickets within the Incident Management Tool according the implemented procedures & SLA’s.

- Work on generated alerts and act accordingly the documentation stored on the Customer Portal.

- Troubleshoot alerts and perform corrective actions or escalate accordingly.

- Keeping the monitored equipment Up to date and apply the necessary Updates.

- Perform daily various and random checks regarding backups, performance, security and capacity on the clients infrastructure to guarantee uptime and to proactively avoid outages.
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IBM GSDCMay 2006 - August 2008

- Monitor the IT architecture/environment from clients using different monitoring application. (Eye of the storm, Tivoli)

- Supports the daily maintenance of the IT architecture/environment from clients to guarantee the agreed SLA’s.

- Create tickets within Incident Management Tool (Manage Now, Remedy) upon alerts detected within the Monitoring Tool.

- Analysing support requests sent by the customer by calls or email.

- Log every support request in the ticketing system. Documenting in detail the issues and troubleshooting steps taken & afterwards update the ticket with any new information.
- Act as Single Point of Contact for alerts generated by the Ticket Management Tool.

- Daily follow-up of tickets within the Incident Management Tool according the implemented procedures & SLA’s.
- Work on generated alerts and act accordingly the documentation stored on the Customer Portal.

- Troubleshoot alerts and perform corrective actions or escalate accordingly.

- Keeping the monitored equipment Up to date and apply the necessary Updates.

- Perform daily various and random checks regarding backups, performance, security and capacity on the clients infrastructure to guarantee uptime and to proactively avoid outages .
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SEBASTIANOctober 2005 - April 2006

Full network administration, Patch Panel, Install - configure and maintain linux servers, windowervers, novel servers, workstations. Backup system checking.
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PASMONJanuary 1991 - December 2002

Network administrator for internet cafe.

Mes compétences

XML, WordPress, Windows, Web development, Web Design, Troubleshooting, Telecommunications, TCP/IP, System administration, Social Media, PHP, Photography, Networking, MySQL, Marketing, Logo Design, Lightroom, JavaScript, ITIL, HTML, CSS, Cisco, Advertising, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver