Web Developer Participation in the development of various projects within the company. I. Creation of a Magento 2 theme (July 2016 – November 2016). - Design implementation according to the received PSD file. - Feature implementation according to specifications by customizing the existing modules and installing new modules.
II. Magento Front-End development (November 2016 – April 2017). - Creation of online shops on the Magento 2 platform. - Collaboration with the Project Manager for the implementation of the design according to the received PSD files and the features required by the client. - Integration of Magento modules and their customization. - Solving tickets related to online shops on Magento 2. - Debugging. - Working with the client when required.
III. Magento development - Magento 1/2 (June 2017 – December 2017) - Implementation of security updates and version upgrades on the platform. - Debugging.
Experience using other platforms: - Creation of online shops and ation websites on the WordPress platform. - Customization of WordPress websites and themes. - Cleaning and securing websites. - Administration and customization of web stores using Opencart. - Responsive design. - Administration and promotion of Facebook business pages. - Creation of Photoshop banners (junior).
Business Analyst - Generating new business opportunities by demonstrating detailed knowledge of the company’s services, which included mainly network administration, server administration and additional services. - Understanding the client's needs and providing the best solutions adapted to their technology-related requirements.
Acquired knowledge: - Microsoft Office, Web Development, Web Programming, Mail Server, Magento, PHP, Website Administration, Computer Operating, Internet Navigation, Team Work, Compliance with deadlines, HTML, CSS, Customer Relationship Management.
Key Account Manager - Contacting legal entities. - Establishing meetings with the company’s reative. - Communication abilities in identifying the specific needs in the telecommunication field and offering solutions for optimizing costs and personalized services. - Development of client portfolios and promptly answering their requests in order to increase the clients’ satisfaction. - Maintaining a high level of satisfaction of the client and obtaining recommendations.
Acquired knowledge: business-to-business/corporate sales, adaptation of contacting methods for the clients, sale and negotiation of contracts, CRM (Customer Relationship Management), respecting deadlines.
Independent Leader / Team Leader within a company providing a cleaning service system based on the first vacuum cleaner created by Jim Kirby. Designed and manufactured with advanced technology, all models are based on quality, reliability, and performance. - Promoting the most efficient (and expensive) cleaning system on the international market. - Promoting is done in the client’s house (it’s a door-to-door service). During the ation, the product’s value has to be increased and possible customer concerns have to be identified. - Integrity, enthusiasm and the desire to help the client are the most important attributes to follow within the company. - Involvement in the selling process from ing the product and signing the contract to instructing and following the paying deadlines. - Team Leader responsibilities: coordinating a team of 5 people, following their activity and proposing activity amelioration ideas.
Acquired knowledge: targeting results and achieving targets within deadlines, efficiency in team work and ability to carry out activities within the deadline, negotiating the contract value and the payment terms.
Sales Agent D2D - Contract signing and providing telecommunication services through direct selling to the consumers (D2D). - Drawing up daily records and reporting the service request sheets, questionnaires and feedback forms to the local sales coordinator. - Tracking the situation of the clients up to the installation stage. - Development of the network while ensuring a good degree of profitability in collaboration with the Regional Director and Technical Director.
Acquired knowledge: project, time and priority management.
Telesales Operator - ation of advantages of keeping the installation request and overcoming the customers' expectations. - Reselling the services by the means provided to clients who are intending to cancel existing installation requests. - Increasing the customers' satisfaction and target achievement.
Telesales Operator - Welcoming and proactively listening to the client. - Asking questions, selling services by identifying the client's needs and establishing an optimal solution for the company and for the client. - Increasing the clients‘ satisfaction and target achievement.
Acquired knowledge: ability to easily relate to people around and adapting easily to the organizational conditions and requirements.
Internet Cafe Administrator - Assisting clients and providing internet subscriptions. - Providing daily maintenance of the computers, the company’s equipment and fixing software issues. - Coordination of other agents, drafting the schedule work, assigning extra tasks to other colleagues and keeping evidence of receipts and subscriptions.
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