Sarah B.


610 euro
11 ans

Mon expérience

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JeffreyM Consulting (Microsoft)July 2017 - Présent

Community Manager - Xbox/Xbox Game Pass
May 2016 –
-Monitors all inbound content on Xbox social media channels including: Twitter, Facebook, Instagram, and YouTube.
-Reactively engages with fans, prospects, and customers on official X channels.
-Discovers trending topics, themes, and consumer interests and needs in the gaming community across social media.
Social Listening Manager
Jul 2017 – Dec 2017
Hired for a contract role within same employer (JeffreyM Consulting) to support a confidential project for Microsoft managing a team of six contractors.
-Compiled keyword lists and scanned social media channels for relevant keywords for reporting purposes, in addition to maintaining up-to-date document for team usage
-Scheduled and performed weekly 1:1s, along with performance reviews
-Participated in team bug bash events to test new product features
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TaskEasySeptember 2014 - May 2016

-Content writing for website, email campaigns and blog posts
-Ad design for online ads and print
-Brainstorm ideas with Marketing team for email campaigns, promotions, and sales
-Monitor customer reviews via ShopperApproved and Google
-Managed all email campaigns from start to finish including logistics, content creation, and analytics
-Update and provide customer service on Facebook and Twitter
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Zagg, Inc.June 2010 - August 2014

-Set up and monitored various email campaigns via Yesmail
-Gathered and submitted ZAGG and iFrogz copy and imagery for Amazon A+ content
-Set up logistics behind contests and promotions
-Brainstormed ideas with Marketing team for email campaigns, promotions/contests, and sales
-Monitored reviews and questions for via Bazaarvoice
-Assisted with various tasks for website such as editing content and helping to make sure correct content goes live
-Contributed content to company blog
-Helped answer customer questions on social media outlets such as Facebook, Twitter, and Instagram

Mes compétences

Teamwork, Social Media, Sequelize.js, SEO, React.js, Python, Project Management, Node.js, MySQL, MS Office, MS Access, MongoDB, MERN stack, Marketing, Management, Leadership, JSON, jQuery, JavaScript, HTML5, HTML, Handlebars.js, Google AdWords, GitHub, Git, Firebase, Express.js, Email Marketing, Digital Marketing, Data entry, Customer Care, CSS, Copywriting, Content writing, Bootstrap, Axios, Adobe Creative Suite