Assist diverse array of clients individually and in groups. Teach body pump, body attack, body combat, SPRINT, CXWORX, GRIT,TRX, and functional trainings. Aid people with special needs (injuries or children) at respective locations. Track client progress and develop programs to adapt. Educate and enforce safety rules and regulations on sports, recreational, and exercise equipment. Advise clients on healthy lifestyles, nutrition, and weight control. Key Accomplishments: • Help new military recruits at Dyess Air Force Base. • Serve as personal trainer for retired Air Force personnel.
Assist diverse array of clients individually and in groups. Teach body pump, body attack, body combat, SPRINT, CXWORX, GRIT,TRX, and functional trainings. Aid people with special needs (injuries or children) at respective locations. Track client progress and develop programs to adapt. Educate and enforce safety rules and regulations on sports, recreational, and exercise equipment. Advise clients on healthy lifestyles, nutrition, and weight control.
Key Accomplishments:
• Help new military recruits at Dyess Air Force Base.
• Serve as personal trainer for retired Air Force personnel.
Designed and guided programs for 1,200 residents at Ishbilia Compound residential community. Led and developed the sales, education, and training of a personal training team. Helped residents utilize equipment and attend programs. Cleaned, repaired, and maintained equipment. Recruited and supervised four staff including deciding workloads and helping earn certifications. Responded to and resolved issues including accidents and emergencies. Led training activities. Established and monitored budgets. Obtained data to enhance projects and handle changing demands. Provided nutritional support (meal plans), equipment/exercise training, and body composition assessments (InBody). Developed individualized work out plans and multiple competitions including bowling, basketball, table tennis, soccer, etc. Key Accomplishments: • Delivered monthly group fitness schedule including 37 weekly classes with 900 monthly attendees. • Arranged and taught Les Mills certification training course. • Increased personal training revenue by 50%.
Designed and guided programs for 1,200 residents at Ishbilia Compound residential community. Led and developed the sales, education, and training of a personal training team. Helped residents utilize equipment and attend programs. Cleaned, repaired, and maintained equipment. Recruited and supervised four staff including deciding workloads and helping earn certifications. Responded to and resolved issues including accidents and emergencies. Led training activities. Established and monitored budgets. Obtained data to enhance projects and handle changing demands. Provided nutritional support (meal plans), equipment/exercise training, and body composition assessments (InBody). Developed individualized work out plans and multiple competitions including bowling, basketball, table tennis, soccer, etc. Key Accomplishments: • Delivered monthly group fitness schedule including 37 weekly classes with 900 monthly attendees. • Arranged and taught Les Mills certification training course. • Increased personal training revenue by 50%.
Promoted BT Cloud computing Infrastructure as a Service (Ia aS) products and solutions to corporate clients. Devised strategic plans to upsell and cross-sell. Collaborated with sales team and other divisions to determine account development goals. Contacted and met with potential clients. Key Accomplishment: • Achieved approximately 2.5M SAR in sales and 15M SAR in sales pipeline and forecasts raising Cloud revenues by 30%.
Promoted BT Cloud computing Infrastructure as a Service (Ia aS) products and solutions to corporate clients. Devised strategic plans to upsell and cross-sell. Collaborated with sales team and other divisions to determine account development goals. Contacted and met with potential clients. Key Accomplishment: • Achieved approximately 2.5M SAR in sales and 15M SAR in sales pipeline and forecasts raising Cloud revenues by 30%.
Tracked 2G, 3G, and 4G traffic flow to better study and maximize results. Worked with Huawei and Nokia on multiple systems and platforms to develop effective solutions addressing client needs.
Key Accomplishment:
• Helped team reduce load from congested channels by 30%.
Data Entry Supervisor, 2006 to 2007 Oversaw a team of 30 data entry staff for Mobily company projects. Prepared and led Mobily company events. Key Accomplishment: • Proper sim card client information filing. • Recorded over 300,000 applications.
Analyzed and resolved internet connection issues for improved optimization and workflow. Recorded customer and employee inquiries. Reviewed call logs to locate trends and determine underlying problems against pre-determined KPIs. Key Accomplishment: • Diagnosed and troubleshooted a range of software/hardware and connectivity issues to reach resolutions quickly. • Routinely exceeded call-handling goals, closing around 60 calls daily with a 75% first-call resolution ratio in both English and Arabic (5.5 min avg. call length).
Microsoft Certified Desktop Support Technician (MCDST)
Others
Project Management, Troubleshooting, Team management, Data analysis, Strategic Planning, Social Media, Teamwork, Data entry, Leadership, Technical Support, Google Drive
Mes études et formations
Bachelor of Engineering (BE) - Networking & Security Engineering - Al Yamamah University2007 - 2013
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