Ramachandran S.

Project Manager

970 dollar
Freelancer
35 ans
Paris, FRANCE

Mon expérience

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AVL GroupMay 2019 - January 2020


mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Responsible
for organization and management of IT Services for the French subsidiary
color:black">



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Management of multi-sites IT Infrastructures and
contract management



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Responsible for supervision and direction of internal IT
staffs (4 staff members).



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Service Incident/Request management tool – BMC Remedy



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Financial management tool – SAP

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ESTEE LAUDER EuropeMay 2018 - March 2019


minor-latin;mso-bidi-theme-font:minor-latin">Mainly responsible for organizing
and delivering a major infrastructure project for Office move.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Liaised with General Contractors to ensure required IT
Infrastructure were put in place both at a network and systems level in order
to ensure a smoother transition for the new Office site support.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Provided specialist advice and guidance to Service
providers and ensured risks were minimized during the transition period.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Conducted regular meetings with team members and
ensured senior management were regularly updated of all work-in progress;
reviewed change management processes and made recommendations for improvements
to ensure best user satisfaction.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">IT Implementation budget management (2M€)
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Financial management tool – SAP



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Participated in multiple new technological tool
implementations for site  – AV (Cisco;
Crestron Mercury); SfB (E5);  Digital
Signage, project participation for deployment of Microsoft Teams, migration of
Virtualized Servers to VxRail and AD services for group and ADFS for room
reservation system.
mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">

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For several clientsJanuary 2015 - April 2018

1) SERVIER
- Transition Manager     

Mainly responsible for organizing
and implementing transition and outsourcing projects:

·
Ensured SLA / OLA compliant deliverables are met by
the outsourcer

·
Conducted regular meetings and followed-up outsourcing
projects

·
Informed and reported on a regular basis to the client

·
Service request management tool - Service Now

2) MICHELIN
- Transition Manager – Senior PM 

Mainly responsible for organizing
and delivering major projects:

·
Implementation of a global User Portal for Service Incident/Request
Management (Service Now)

·
Creation of an End-User Technical Zone on HQ premises

·
Conducted regular operational and steering committee
meetings

·
Provided progress dashboards to senior management

3) SOCIETE
GENERALE - Transition Manager – Senior PM

·
Mainly responsible for organizing and delivering major
harmonization Infrastructure Legacy Management projects for Group.

·
Liaised with different department IT “Champions” to
ensure IT legacy systems were decommissioned at planned timelines and all newer
deliverables were in accordance with operational level agreements.  

·
Conducted regular operational and steering committee
meetings on a world-wide level and provided KPI’s and progress dashboards to
senior management.

·
Service request management tool - Service Now

4) GENERALI
- Transition Manager – Senior PM 

Mainly responsible for organizing
and delivering a major harmonization project for the Lync 2013 and Skype for
Enterprise for Group.

·
Liaised with European IT Heads to ensure required
foundations were put in place both at a network and systems level in order to
ensure a smoother transition and best EUC support.

·
Provided specialist advice and guidance to technical
teams and ensured risks were minimized during the transition period.

·
Conducted regular meetings with team members and
ensured senior management were regularly updated of all work-in progress;
reviewed change management processes and made recommendations for improvements
to ensure best user satisfaction.

5) FUJITSU
- Transition Manager - Senior PM

Main responsibility is to lead and
deliver contract renewal transition project for client.

Defined measurable milestones,
prepared appropriate action plans and ensured service deliverable were in
accordance with agreed service and operational level agreements.

Voir plus

IT InfrastructureOctober 2013 - October 2014

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Main responsibility is to lead and deliver transition
and transformation projects due to company takeover; managed stakeholder
expectations with a managed team of internal project managers and external
service providers.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Major transition project included migration of
Etrali’s payroll system; deployment Microsoft Office 365 / Azure , including
establishing network protocol and ports for O365 client connectivity, Exchange
, SharePoint Online, Lync configuration, Skype for Business and email
migration;  deployment of SugarCRM,
managed file transfer facility for group; audit of global IT Infrastructure
with recommendations for service management improvements, including
normalization of server and desktop platforms for Office 365 deployment.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Liaised with different departments and external
service providers to ensure best user support and assured that the deliverable
compiled with business needs. Ensured service deliverables were in accordance
with agreed service and operational level agreements.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Developed transition strategies and conducted
stakeholder meetings and impact assessments and devised appropriate plans;
provided specialist advice and guidance to project managers and team members;
reviewed change management approach and made recommendations for improvement
and ensured customer satisfaction.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Prepared migration plans and reported to senior
management.




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Technologies
worked on: MPLS Networks Orange; Cisco; HP; Microsoft; Dell; F5; ADP; Oracle;
SAP; Remedy; Internet Proxy;  Microsoft
Azure; MessageOPS Exchange Migrator; Microsoft BW Calculator tool; Internet
Proxy; 

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EUROPEAN PATENT OFFICEMay 2013 - October 2013

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Main responsibility was to provide service delivery,
on-going technical and systems support for their Microsoft Desktop and
Collaborative transformation project from Lotus Notes Domino to Microsoft
Exchange, including rollout of MS Lync for all EPO users.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Provided coordination with subject matter experts in
the migration process and assure that deliverable comply with organization’s
business needs.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Designed and planned the rollout phase up to a
successful conclusion and to the required quality.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Performed regular team meeting and provided status
reports to project sponsors and senior management.




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Major
technologies worked on: DELL; IBM Lotus Notes Domino; Microsoft; Dell Quest
Migration Manager; HP; Polycom; MDM tools;

mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">

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SOCIETE GENERALEJune 2012 - March 2013

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Key responsibility was to provide service delivery,
on-going technical and systems support for the internalization of their IBM
File Exchange Gateway transformation project to their core Data Centers.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Provided coordination in the audit, analysis, risk
mitigation, installation, and configuration and testing of the ETL processes
for their twenty European subsidiaries.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Defined measurable milestones and deliverables;
conducted regular steering committee meetings to ensure change management
processes were accepted by customer.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Provided technical detailed architecture, documented
technical changes and performed regular status reports to communicate progress
to project sponsors and IT staff members.  




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Major
technologies worked on: IBM; Red Hat; HP; Microsoft; Control-M.

mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">

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SOFIPROTEOLJanuary 2011 - May 2012

·
Primary responsibility was to provide service
delivery, on-going technical and systems support to all users.

·
Responsible for managing Data Center and IT operations

·
Collaborated closely with various client stakeholders
for technical infrastructure and application needs; reviewed and managed
changes, measured and monitored progress regularly with technical staff members
to ensure issues are met in a timely manner.

·
Promoted and participated in the development and
deployment of IT policies, procedures and best practices.

·
Performed regular status reports to communicate
progress to project sponsors and IT management; escalate major transition
issues to Management with recommendations on how to address them.

·
Provided coordination in the analysis, acquisition and
installation of hardware, software and facilities; manage relationship and
coordinate work between 3rd party suppliers and different teams at different
locations to ensure quality of deliverables.

·
Owned and coordinated with team of Solution
Specialists (internal and external) for IT transformation projects such as:

-  Linux, Windows, Citrix, ESX and Blade Server upgrades

-  Windows Desktop platform and printer upgrades and
decommissioning of obsolete IT equipments

-  Cisco Tandberg Visio Conferencing for group

-  Cisco VoIP, LAN Switches and Firewall and Internet
Proxy upgrades

-  IBM and Hitachi SAN upgrades

-  Anti-virus software upgrades (Symantec Endpoint
Protection; McAfee, Trend Micro)

-  Enterprise Server Backup platform upgrades

-  Normalization of naming conventions for all Hardware
and software platforms

Managed software and application
contracts with service providers to ensure licensing compliances; maintained
hardware warranty information, patch status and rights to use products deployed
in the enterprise.

·
Participated actively in the transition of HQ Data
Center migration project; ensured migration of telecom and network components
including IT systems and applications in a safely manner to attain a near-zero
disruption of business services.

·
Coordinated testing with internal teams and
sub-contractors (OBS, SPIE, INEO...) to obtain operational quality of all these
components following the data center migration

·
Responsible for Data center supports and services for
onshore and offshore offices and manufacturing plants.

·
Responsible for supervision and direction of internal
and external IT staffs (10 staff members).









































Major
technologies worked on: Cisco; Dell; HP; IBM; Microsoft; ESX; Citrix;

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TOTAL PetrochemicalsMay 2010 - December 2010

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Managed production workflow and coordinated IT work
with local IT teams and Cap Gemini India



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Delivered technical specifications and documented all
changes.



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Maintained Oracle and applicative databases with
virtual support teams

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Reader’s Digest (RDA Inc)October 1992 - November 2009

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Planned and designed service delivery schedules for
local site and ensured that the future growth was seamless and goals and
schedules were met on time.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Managed customer accounts throughout the entire
implementation life-cycle and ensured set expectations and goals, due dates and
deliverables were timely completed on ongoing projects.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Assessed and developed action plans to improve
efficiency and effectiveness of existing data center infrastructure and ensured
that the financial, legal and contractual requirements were compliant.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Put in place mechanisms to capture and relate
responsibly with stakeholders for all major incidents and outages in the data
center.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Managed hybrid imaging and data management control
systems for business needs and ensured upgrades were done on a regular basis
and in an orderly manner.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Assumed end to end responsibility for the execution of
key IT processes related to the implementation and operation of infrastructure
components, specifically applications and middleware and ensured their
reliability, scalability, stability, security and the efficient operations of
business applications and the related data needs.


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Played an active part in application architecture initiatives and
coordinated off-site teams (US, Europe, Asia) on global projects and
onshore/offshore business partners, like HCL, Orange, Verizon, and Bertelsmann.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Ensured global IT policies and initiatives related to
middleware and application servers were implemented and IT processes were run
in the most effective and efficient way.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Installed and maintained management software for
migration planning and assisted development of Internal Reporting tool such as
Scalable Software for all corporate hardware & software assets deployed
globally.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Team management with weekly meetings, reporting to HQ,
local Managers using business tools such as common database reporting, call and
video conferences.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Acted as a single point of contact for the
inter-enterprise data transfer projects and IT operational monitoring of Call
Centers.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Provided advice and shared expertise with application
teams on technical matters, in particular with cross applications and
integration issues and associated impact to production.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Built, configured, installed and maintained network
infrastructure and was a member of global IT infra Design team specifically
working on multiple migration and network transformation projects.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Planned, implemented and managed a European Disaster
Recovery site (ESX VMware, Windows, Netware, Tivoli Storage Management) a
project which was highly commented by the management team.


minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Responsible
for all on-site IT infrastructure management including people management,
installations, configuration, troubleshooting and upgrades:

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Managed routers, firewalls, switches and wired & wireless
networks

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Managed data, voice and video facilities and telephony migration
project

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Worked with various Internet and application service providers

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Performed site interventions for securing connectivity with
business partners

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Deployed email, databases, network printing, web applications and
web services

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Participated on mainframe 3090 migration project to
corporate office

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin;color:black">Implemented multiple secured file transfers facilities
for business units
mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Deployed centralized software distribution packages

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Applied corporate standards and security policies in compliance
with Internal Audits and Sarbanes-Oxley

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Provided different levels of technical support and training to
end-users from Marketing, Customer Services, Finance, Editorial, Operations, HR
and other entities.

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Managed 3 internal IT staff members.


mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">


mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Methodology:
ITIL


mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">


mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Hardware and
Software Exposure:


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Cisco, IBM, HP, Dell, Apple, Canon, Agfa, Xerox, Polycom, Nortel
and other OEM’s


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">IBM pSeries 570, NAS, SAN DS5300, DS8100, Hitachi, EMC Storage
Technology, ESCON, Mainframe and Legacy systems


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Cisco Routers, Firewall, Switches, Load Balances, LAN, WAN, VPN,
Cisco Unified Communications Manager and IP Phones


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Windows, ESX VMware, Citrix, Mac OS X, Aix, Linux, Unix, Directory
Services, DNS, DHCP, Netware, Lotus Notes, SQL, Office Security solutions,
Oracle, Dataguard, Discoverer, Hyperion, CRM, SAS, EDI, Web services, IHS,
WebSphere, Control_M, HPOV


mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Tivoli Storage Manager, Netbackup, Arcserve and other OEM data
management solutions








































































mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Network Management tools, Office based applications: Marketing,
Finance, Editorial, HR, Operations and Fulfillment.

Voir plus

Diadem France - Electronic Imaging SystemsJanuary 1991 - January 1992

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Deployed digital page make-up and imaging systems at customer
sites



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Customized, tested and worked closely with developers for all user
concerns, bugs and defect tracking regarding use and functionality of existing
and newer systems and provided on-site training and technical support in France
and Sweden.




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Experienced
in: Digital Equipment, Crosfield, UNIX shell scripts

mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">

Voir plus

Atex France - Kodak - Electronic Publishing SystemsJanuary 1984 - January 1991

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Adapted, installed, configured and maintained software packages
and documented written programs



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Coordinated projects with equipment manufacturers and customers
for specifications and site interventions



·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Participated in deploying electronic publishing systems to 19
Newspaper companies in France, Swiss and Belgium




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Experienced
in: Legacy systems ATEX, Digital VAX, Sun

minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;
mso-ansi-language:EN-GB">Microsystems

minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">,
Siemens, Monotype, Linotype

mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">

Voir plus

Editex - T.B. Forman Ltd. (UK) - Newspaper ProprietorsJanuary 1982 - January 1984

·

mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:
minor-latin">Provided technical support for text-processing and page make-up
system




mso-hansi-theme-font:minor-latin;mso-bidi-theme-font:minor-latin">Experienced
in: Legacy systems, ICL, Xenotron

Mes compétences

IT Infrastructure

Linux Red Hat, Mac OS X, Mainframe, Tivoli Storage Manager, VMware, VPN, Unix, Firewalls, Novell Netware, Linux, Cisco Switches/Routers, HP OpenView

Languages

SQL, Shell Scripting, Assembler

Databases

Oracle

ERP&CRM

SAP

Others

Troubleshooting, Technical Support, Delivery Management, Team management, Remedy, Project Management, ITIL, General IT Skills, Analysis, Contract Management

Business Intelligence

CONTROL-M, Hyperion, ETL

Technologies

Web Services, IBM WebSphere

Mes études et formations

Technical trainings - --

Computer Sciences - IDPM1981 - 1983

Accountancy - ACCA1975 - 1977