Alexandra Z.


147 dollar

Mon expérience

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Software Development AcademyNovember 2019 - February 2020

Project Manager - 4 months Bucharest      IT Software      IT / Telecom
Acquired skills and knowledge:
Fast learner, slack, Atlassian JIRA, atlassian confluence, proactive and results-oriented, meet agreed deadlines for action and feedback, fast decision making, calm and patience in working with people, Social skills:
communication and networking skills; adaptability; Ability to work in a team; Ability to assimilate information and updated knowledge; earnest; perseverance; Punctuality.
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WebhelpNovember 2018 - October 2019

International Project Manager - 1 year Bucharest      Translations      Media / Internet
Managing customer relationship and their requests ( for the client, third party).
Managing translation documents and projects for the client's client through proactive, productive and CV Zahan Alexandra      Pag. 1/5

qualitative actions.
This process is done through email mainly, telephone and chat.
All requests come though the platform and must be proactively taken into account, by accomplishing the needs and time expectations of the client.
Corect analyzing and handling of the client's demands and complaints according to specific procedures;
Direct the customer to the proper department if necessary
follow up with client's and projects and also with the detailed information on the platform (database) issuing the invoice for the request and sending it to the client for approval- ans also closing the invoice after the project is done; additional invoices are also needed sometimes ( facture complementaire/avoir)
creating and managing translation project for the client;s client, from the creation of the request/ quote to the implementation and finalization of the project ( send the translated document/s)
Find suitable translators and proofreaders from the platform and create and issue the project with the corect deadline, to be delivered to the client as established.
Maintain client and supplier relationship and follow up both ways
Work with daily and special project ( important financial or legal documents such as press releases, accounting documents, Reference Documents ( annual, quarterly, etc)
Working with different daily demands daily, in various domains ( Legal, HR, Marketing and Business, Finance and Economy, CSR, RFS, DRF, engineering, aeronautics, media,etc)
Working also with planned projects (for very important financial documents (RFS, DRF, DDR) which need prior planning
Selling the company's products

Acquired skills and knowledge:
Project management, Team work, dexterity, time management and multitasking, mathematical thinking,
Proactive attitude, critical thinking and problem solving skills, kindness and positive attitude, Microsoft Office
Suite, experience in communication and customer relations, managing relationships with suppliers and customers, resistance to work under pressure and multitasking abilities
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Mood Media RomaniaOctober 2017 - June 2018

Client Satisfaction Reative - 9 months Bucharest      Public office      Media / Internet
Communicate with the american clients and solves all their issues on the phone primarily. Issues such as invoices, payments, contracts, modifications, technical issues, replacements, etc).

Acquired skills and knowledge:
Communication, Troubleshooting, Google Chrome, Oracle Database, Organized, people oriented, asertive, communication s, Troub
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Compania de Transport PublicSeptember 2014 - June 2017

Economist, Accounting - 2 years and 10 months Cluj-Napoca      Finance / Accounting      Financial / Banking
Responsible of fixed assets,monthly closings, balance sheets, necessary accountable notes, on going research on accountable regulations, working in fixed assets program, issuing delivery receipt-protocols, verifying invoices, annual taxes, Intrastat declaration, annual inventory,etc

Acquired skills and knowledge:

Data entry, fixed assets, internal programs
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MedeventsSeptember 2013 - August 2015

Part of the organization team, where a coordinator established what each duties were for the weekends and where the events will take place. Medevents had the responsibility to organize health care events for different companies,even the Medicine and Pharmacy University in Cluj-Napoca. An entire team of young people were responsible for anything related to the events(welcoming guests, preparing decorations, diplomas, gifts, bagdets, payments(exchange), catering, technical issues,office supplies, recording guests, etc). I did this part time job during the given period, whenever they neeed help, especially during the weekends
(thursday-sunday). I even done this part time job and the full time job as an economist for a small period of time.

Acquired skills and knowledge:
Team work, Active, planning and organizing, fast adaptation

Mes compétences

Troubleshooting, Time Management, Technical Support, Teamwork, Spanish, Project Management, Problem Solving, Oracle Financials, Oracle Applications, Oracle, Microsoft Office 2007 (Excel + Word), Jira, Confluence, Communication, Business Development