Bogdan A.


224 dollar
2 ans

Mon expérience

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UCB BiopharmaNovember 2019 - November 2020

Assist the IT System owner(s), Labs Management & Manufacturing in their ongoing responsibilities in terms of Service Governance and Delivery.

• Follow up on the service monitoring and performance via KPIs and Service Level Agreements
• Create, plan, monitor and follow-up to ensure that changes are completed and delivered as expected

• Prioritize incidents and allocate vendor resources to 3rd level support activities

• Create CRQs and continuously improve the ITSM process (SmartIT / Remedy)

• Streamline Stakeholder Communications (create QlikSense apps, automate reports)

• Assist in researching solutions, define use cases, create initial proof of concept(s)

• Back-up ITSO of Global (GxP) LIMS
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Mai Bine (NGO)March 2015 - January 2016

Mai Bine is a local Environmental NGO. Operates social enterprises, organizes community events and training sessions for environmental action and awareness.
Coordinated youth climate change awareness project. Delivered training sessions on industrial contributors to global CO2 emissions

Mes compétences

SQL, Ruby on Rails, Ruby, Remedy, Python 3.5, Python, Pandas, Natural Language Processing (NLP), Microsoft SQL Server, Microsoft Office Pack, Microsoft Excel, Linux, Git