• Perform testing finance business processes such as Account receivables, GL workflows, managing billing disputes, collections management, and credit risk management. • Perform testing order management business processes such as sales order, delivery, shipping, billing and invoicing, returns and exchange, integration third-party software via web services or EDI.• Perform testing Procure-to-Pay cycles such as Purchase Order(PO), Inter and Intracompany PO.
• Coordinate the offshore team and conduct integration, regression testing, assist business users with user acceptance test during sprints as part of agile projects for various business process.• Led project team of 5 including offshore resource to maintain a Learning Management System (LMS) and succeeded in implementing 3 projects to integrate with other softwares. The LMS is a web application for the administration, documentation, tracking, reporting and delivery of educational courses and/or training programs based on ASP.NET and MS SQL. • Led project team to develop supporting functionalities for a call center’s operations. • Provided tier 1 client support/troubleshooting and subject matter expertise for 7 applications at the same time by utilizing SQL skills, knowledge of .NET technologies and QA background. • Acted as a liaison between the business users and project team to ensure that the business requirements are complete and met by the proposed technology solutions. • Communicated with Business stakeholders & Technical teams to address bugs/data integrity/ feature enhancements.
• Led project team to implement successfully different full life-cycle software projects, including: o Upgraded internal e-payment software system for Vietnam State Treasury with 10 team members. o Web application for managing the national capital investments in construction and other governmental projects with J2EE technology with 10 team members. o SAP-based software supporting Vietnam Social Security in core business functions such as participant management, contribution collection, benefits management, accounting management with 50 team members. • Supervised and guided software analyzing and testing activities for the above projects
FPT Information TechnologyJuly 2005 - February 2008
• Led quality analyst/testing team of 5 to analyze requirements, perform testing and support 200 end-users in the project developing Internal e-payment software system for Vietnam State Treasury based on Oracle Advanced Queue, Oracle Form/Report. • Led testing team of 3 to perform testing for Reporting software of national budget for Vietnam State Treasury by developing test automation scripts based on PL/SQL.
CDIT Centre development of information technologyJanuary 2003 - January 2005
• Developed e-stamp services software system with different technologies: Administering Software with VB.NET, Post Office Software as Java desktop application, Client Software as a web-application base on J2EE architecture. • Designed architecture and orientation of software systems for postal services, publishing newspaper business; develop some main modules with VB.NET, SQL Server Database.
Bachelor of Engineering (B.E.) Field Of Study Computer Software Engineering Grade Excellence - Hanoi University of Technology1998 - 2003
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