Haroon H.

Scrum Master

770 dollar

Mon expérience

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bidMAZEFebruary 2017 - Présent

bidMAZE is a new tech company which allows peoples to auction their unwanted stuff for some real cool cash.
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SMART PENSIONJanuary 2019 - Présent

Responsibilities:

* Agile Scrum Master for Four Squad Teams here at smart pension.
* Managing 3 Backend teams and 1 DevOps team, including one the remote team.
* Facilitating daily scrum, weekly story refinement sessions and retrospective meetings.
* Promote an environment of continuous improvement
* Ensure acceptance of user stories according to the team's definition of done
* Mentoring skills that demonstrate the agile values and principles in every thought and action.
* Removing impediments to progress, protecting the teams from interruptions and distractions.
* Capture, using metrics and reporting to help drive continuous improvement.
* Ensuring my teams has visibility of product and technical road-maps has input into planning and scheduling road-map items.
* Helping the product owner keep the product backlog in good shape and ready for work.
* Assisting my teams with improving internal/external communication, collaboration and radiating information.
* I'm passionate about helping to build and maintain help inter team relationships, encouraging teams learning, sharing knowledge and continuous improvement.
* Created new workflow schemas in Jira for the development teams. Each team also have their own confluence pages.
* Reporting Directly to Head of engineering.
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SMART PENSIONMarch 2018 - January 2019

Responsibilities:
* Managing the development side of the of the software engineering here at Smart Pension using the latest stack technologies.
* Managing 3 engineering teams, 2 backend and 1 frontend. Each team consist of 8 to 12 developers.
* Responsible for the day to day management of the digital delivery team.
* Setup Agile Kanban board within GitLab to manage the product.
* Although project began with kanban but we end up working in scrum with 2 weeks sprints due to complexity and short software delivery timeframe.
* Introduce Sprint planning, Daily scrum, Scrum Review & Scrum Retrospective
* Introduce fibonacci sequence for the sprint poker party / planning couple of months later migrated to GitHub due to CI/CD build issue with GitLAB
* Working very closely with PM, PO, BA, UX, UI & BAU teams to delivery high quality products and to ensure successful transition of the products to BAU.
* Creating great agile working environments
* Created TDD environment
* Created BDD environment
* Setup Slack & Webhook with the Git & with third party tools to make the work flow more efficient
* Delivering End to End Projects for Mobile & Web from an idea to , wireframes to designs
* Conducting daily standups with the dev team to ensure there are no blockers
* Working with UX/UI Designers to make sure we are delivering the correct product according to their user stories.
* Working very closely with the CTO and reporting daily project status
* Reporting directing to Program Director Kate & CTO Sam.
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PHOTOSPIRESeptember 2017 - October 2017

Responsibilities:

* Manage Data process across campaigns
* Work with Client Services and Technology to identify process improvements on current workflow Implement process improvements Identify and suggest UI/UX improvements
* Working with AWS , Gitlab, internal CRM tools
* Working with the CTO & COO to improve the UX of the SAAS software
* Working with Scrum project management board to manage all product backlogs
* Master.
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FOODITApril 2015 - August 2017

Responsibilities:
* Product owner of Zendesk &Teamwork.
* Successfully deploy Zendesk to FOODit to improve voice calling and customer support through an email support system.
* Restructure customer care, dividing in to 2 teams, increasing their operating efficiency.
* Create a customer care progression roadmap to assist in the creation of KPI & SLA’s.
* Work with UX designers to improve UI for CentralDish / Mobile app
* Map the MVP scope for FOODit’s new app requirements for back office and app functionality.
* Collaborate with senior developers and designers to develop and market high-quality solutions.
* Conduct App & website testings on UAT & Dev platform.
* Daily Meeting with the CTO
* Communicate with Product Owners, challenge thinking, validate ideas and prioritise their initiatives into a workable Product roadmap and backlog
* Created Sales processes / Sales form / Sales scripts
* Design project management workflows and processes to increase on-boarding efficiency.
* Analyse data using Big Query. Compile data in to reports for use by senior management.
Product Management Tools I use at FOODit:
* Trello
* Github
* Waffle.IO
* Slack
* Mybalsamiq
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Royal MailMarch 2015 - April 2015

• Task analysis and evaluating surveys and workshop results.
• Document any identified required changes, and communicate them to the relevant third parties/colleagues.
• Using IT resources at an advanced level to create IT solutions, enabling organisations to better meet their goals.
• Advising senior management.
• Design and development database from start till finish
• Gathering user requirements, creating user & system use cases
• Creating tables, relationships use cases ERDs and EERS diagram
• Experience working with UML
• Creating / Running Queries, T-SQL
• Training staff in how to use the new systems.

Mes compétences

Other

Scrum Review, Scrum Methodology, Behaviour-Driven Development, Front End, Back End, Continuous Improvement, Data management, Scrum Master

Others

Scrum/Agile, Project Management, Wireframes, KanScrum, Continuous Integration, Customer Care, Zendesk, Delivery Management, GitHub, Continuous Delivery, Mobile, N-tier

Software testing

Test Driven Development (TDD)

Technologies

Software Engineering

Analysis methods and tools

Agile, Scrum, Confluence, Kanban, DevOps, Agile Methodology

IT Infrastructure

Git

Mes études et formations

Agile Project Management with Microsoft Project - Lynda.com2016 - 2016

Bachelor of Science, Information Systems - University of Westminster2010 - 2013

National Certificate Field Of Study IT practitioner Level 3 Grade Double Distinction - Harrow College2008 - 2010