Mahesh M.


25 dollar
8 ans
Delhi, INDIA

Mon expérience

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Nimoy.aiSeptember 2017 - February 2020

* Led a team to build and develop Artificial Intelligence enabled chatbots.

* Led the Project of Designing and Implementing ``Analytics Platform'' for Haldirams Bhujiawala, Kolkata using Qlik Sense consisting of Data Insights in the form of visualizations with regards to Sales, Purchase, Finance, Inventory data.

* Spearheaded Research and Experimentation of Deep Learning in the following Use cases for HDFC
Life Insurance, Mumbai:
- ``Classifying User Chats'' from HDFC Life Insurance Customer Service chats using LSTM's
- Fully automated Conversational Chatbot using Seq2Seq with HDFC Life Insurance Customer
Service chat data

* Led impactful consulting initiatives:
- Employee Salary Anomalies for Deloitte, Mumbai using Decision Trees, XGBoost
- Alexa enabled chatbot for Hilti India Pvt Ltd, Gurgaon
- Data Modelling for ``AI in HR processes'' for Sunlife Health Insurance, Gurgaon

* Designed Use Cases for creating ``Analytical Dashboards'' by analyzing the data, understanding business processes of clients - AP Police Department, Hilti India Pvt Ltd.
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Transformative Learning SolutionsSeptember 2016 - June 2017

* Led E-Commerce Operations for web portal: such as Vendor
Management, Customer Support, Inventory Management, Market Place, Shipping and Logistics

* Developed an Optimization model for supply chain, Logistics Processes for Quick Order Processing which resulted in delivery of orders within 3 days from their receipt, processing 5x more orders/day.

* Developed models for effectively handling customer service interactions with consumers, resulting in reducing consumer complaints from 7% to 2.5%.
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JC Biotech Pvt LtdMarch 2011 - March 2016

* Led a team of 15+ comprising of managers and supervisors in running Business Operations across domains: purchase, marketing, finances, Inventory

* Pioneered in effectively developing sales strategies, Inventory forecasting based on the sales data, thereby leading to a year on year revenue growth of 50%-70% for 5 consecutive years.

* Developed models in predicting the profitability of a specific product, based on the product's
technical and market data resulting in the decision of commissioning/decommissioning the product.

* Developed Optimization models for production, supply chain, maintenance of plant which resulted in increased batch production within the existing infrastructure.

Mes compétences

Tableau, PostgreSQL, Oracle, Machine Learning, Logistics, Django, Artificial Intelligence, API, Analytics, Amazon Web Services (AWS)