Adam G.

Sysops Engineer

435 dollar
Freelancer
11 ans
Bydgoszcz , POLOGNE

Mon expérience

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ActsAugust 2019 - Présent

- Administration and troubleshooting Windows Server 2019/2016/2012/2008/2003/2000

- Deploying Security/Critical software updates with Patch Deployment Process (SCCM 2007, SCCM 2012, BMC Blade Logic Server automation / TSSA)

- Resolving issues with hardware related incidents (Dell/HP)

- Managing and resolving incidents, problems and change requests within ITIL methodology

- Creating Work Instructions and Documentation

- Reporting

- Administration and troubleshooting VMware ESXi 5.0, 5.5, 6.0, 6.5;

- Administration and troubleshooting VMware Vcenter VMs, Datastores, SRM, clusters

ActsAugust 2019 - Présent

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ActsJanuary 2016 - August 2019

 Providing L1+ support for Windows Server, troubleshooting performance, capacity, quality and human-related issues, managing user accounts, resolving basic Windows Server and VMware incidents, implementing changes in enviornement, reporting.

 Providing support, training and supervising L1 support teams, participating in Knowledge-Transfer sessions, coordinating service transitions and transformations, creating work instructions, automating.

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AtosApril 2015 - October 2015

Application and Server monitoring team using monitoring tools and consoles, reacting on alarms, and performing basic support for customers.

OlsTech GroupOctober 2014 - January 2015

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Finaltech R.Chodera Spółka JawnaMay 2010 - May 2014

Testing and repairing laptops, desktops and IT equipment. Installation and configuration, service for individual customers and companies. Installation of ICT networks.

Mes compétences

IT Infrastructure

Vmware ESX, Windows XP, Windows 7, VMware, Windows Server, Microsoft Windows 2003 Server, System administration

Computer Tools

Microsoft Office Pack

ERP&CRM

SAP

Technologies

Datastore

Languages

PowerShell

Others

Analytics, ITIL, Technical Support, Troubleshooting

Machine Learning

Clustering