Dragos Nicolae P.

Ux Designer

460 dollar
10 ans
Bucarest, ROUMANIE

Mon expérience

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DecathlonJanuary 2017 - Présent

Customer Satisfaction and E-commerce Support.
Customer satisfaction at national level :
- Animating colleagues in solving situations.
- Increasing the number reviews .
- Moderating reviews.
- Review platform improvement (visual).
- Creating and implementing marketing campaigns.
- Providing new ideas of automation.
- Creating regular reports.
- Providing new procedures.

E-commerce Support:
- Providing customer support.
- Reporting bugs and errors found in the online store and finding ways to solve them.
- Identifying methods to solve different problems faster / earlier.
- Providing improvements to the online store.
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FreelanceJanuary 2012 - January 2018

Photographer / Editor / Graphic Designer.
- Learning to be fully responsible for product quality, from increasing market visibility and finding new projects until finishing them and compliance with the initial deadlines.
- Photography of events, product and portrait, graphic design of musical albums, logos, shirts, newsletters or product brochures.

Mes compétences


Customer relationship management

Computer Tools

MS Office


Graphic Design, Lightroom


Adobe Photoshop

IT Infrastructure


Mes études et formations

- Bachelor's Degree in Biotechnology - University of Agronomic Sciences and Veterinary Medicine of Bucharest.2012 - 2016