May 2019 - Present Streamline Social - Incrementally designing a pre sales tool for the midwest's largest furniture retailer, ArtVan. - Sales associates can quickly search product inventory, pricing, and delivery availability through a modern UI.
2019 JOOR - Designed a performance dashboard for JOOR, giving brands visibility into the total value of orders, orders in various states of completion, top selling styles, and top grossing retailers.
- Designed a self-service tool for brands to upload styles and create line sheets with instant availability on the JOOR platform to share with retailers. The previous process involved internal teams manually inputting style data for clients which required a 48 hour turnaround time for data availability and sizable outsourcing costs.
2018 JustProtect - Designed SaaS Cybersecurity management platform for Just Protect, which helps regulated enterprises 100% assess the risk of their vendors by streamlining the assessment cycle and automating the entire process.
GetLoci - Designed crypto/digital asset exchange platform for GetLoci, a globally trusted payment network and global marketplace for sending, receiving, and trading digital assets and securities.
2017 Cybersight - Designed flows and UI screens for Cybersight’s RansomStopper Enterprise cybersecurity application, which prevents, detects, and stops ransomware attacks in real-time.
- Led re-design of business and industry pages for IBM Analytics site. - Developed HTML pages to align to the new IBM design framework - Designed Analytics Learn Center as a centralized hub for all analytics related content assets
HIGHWAY TO BUY • Designed and developed an e-commerce site to extend multi-channel sales outside of Amazon and eBay platforms • Developed social media strategy to increase reach for new customers; crafted social media postings for Twitter, Facebook, and Google+
IBM, New York, NY • Built Axure prototype for IBM Healthview patient portal app. Key flows included scheduling an appointment, reward incentives, and finding a doctor/location.
LOWE PROFERO, New York, NY • Led content strategy and UX for redesign of B2B site businesshealth.kaiserpermanente.org
J.P. MORGAN - Co-led redesign effort for J.P. Morgan’s Asset Management website, enabling Fund Managers insights on specific Mutual Funds that they can share with clients.
TE CONNECTIVITY - Led research and usability testing initiatives for TE Connectivity - Conducted simultaneous remote usability testing across three countries while overseeing multiple vendors for in-language moderation and translation of testing materials
IBM - Responsible for leading a multi-disciplinary agile team tasked with working on initiatives to showcase IBMs social business capabilities by using IBM’s social business product suite: - Used IBM Connections API to feed blog content into customized Blog UI - Led redesign effort of IBM’s content registration forms, resulting in a 100% uptick in online conversions - Designed a mobile optimized version of IBM.com/social-business to support mobile advertising efforts.
FIDELITY INVESTMENTS Redesigned Fidelity’s portfolio analysis tool to help customers better understand their retirement portfolios Redesigned Fidelity’s Income Strategy Evaluator (ISE) tool to help users better understand potential income gaps and how to close them so they are able to retire in their desired timeframe
BANK OF NEW YORK, MELLON Created a web-based operations dashboard that enabled investment managers to monitor and measure the performance of their brokers
J.P.MORGAN CHASE Designed an interface allowing brokers to move among multiple financial management screens without losing data or client context
- Managed and led user experience team for EMC.com, including IA and IxD, visual design, and content strategy - Established a governance model to maintain a consistent user experience across all EMC websites and applications
Bachelor of Arts, Communications - Framingham State University1991 - 1995
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