Ioana Andreea T.

Project Director

Externalisation nearshore
8 ans
Bucharest, ROMANIA
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Mon expérience

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Pentalog - Technology OfficeJuin 2020 - Présent

Project Director/Account Manager

  • Responsible for the Contractual and Commercial Relationship with the client
  • Governance and Maturity Model visibility and management
  • Ensuring Pentalog Services Visibility
  • Ensuring the monitoring of corrective and preventive actions for the project, of the performance of project indicators and goals achievement
  • Managing the improvement of the company practices and Maturity Models within the projects and bring a business expertise during the pre-sales or within a client mission
  • Moderating Steering Committees
  • Acting as outsourcing advisory
  • Facilitating access to Customer Success Managers and Practices Managers in order to ensure best profile matching
  • Assisting the team and the client in building a collaborative remote relationship
  • Team ramp up/down, forecast team allocation, mediate HR subjects (replacements, newcomers, trainings, travels)
  • Ensure Customer and Pentalog team member satisfaction
  • Invoicing and billing
  • Top-down Decision Making Facilitation
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Pentalog - Technology OfficeJanvier 2020 - Présent

Practices Manager - Guadalajara

Offering support on projects
  • Follow-up on projects to make sure all actions are being taken
  • Focus on good practices, risk management and project health
  • Ensuring Pentalog Rules are being observed
  • Offering support for Project Launch to Scrum Masters

Skills Management
  • Animating events in the agency from a technical and an engineering perspective
  • Facilitating/moderating internal communities
  • Facilitating mentorship programs
  • Identifying training needs
  • People and project matching

Pentalog Improvement
  • Top decision deployment
  • Contribution to Collaboration Framework, Governance and Maturity Models
  • Improvement of Pentalog rules and practices
  • Facilitating collaboration with other departments
  • Help and support for agency objectives
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Social Trading Platform ProviderFévrier 2018 - Décembre 2018

Product Owner/Product Manager

  • Part of the Product Committeein charge of managing Product vision, Product Roadmap, Defining OKRs and Product Initiatives
  • Ensuring the overall communication by supplying a shared vision with the Pentalog team, Wikifolio teams and the stakeholders.
  • Wireframe creation – focusing on user experience and user flow
  • User Story Mappingand Customer Journey Mapping
  • Working closely with the UX/UI designer in creating and validating the designs
  • Organizing User Testing Sessionsto receive early feedback from the users prior to development
  • Product Backlog management by clearly expressing the user stories, ordering them to best achieve the goals and missions and by making them visible and transparent.
  • Ensuringthat the development team understands the items in the Product Backlog.
  • Inspectingthe product on a regular basis from various perspectives in order to better define the testing strategy and accept the sprints results.
  • Offering feedback and collaboratingwith the team to make sure it delivers the best product.
  • Consulting and discussing with the other Product Owners/Product Managersin re-prioritizing work for all the teams and regularly updated the product roadmap based on business goals
  • Updating the team Product Roadmapin relation with the overall roadmap to meet deadlines and reach objectives
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PROVIDER OF SOLUTIONS FOR THE RETAIL MARKETNovembre 2016 - Février 2018

Product Owner.
  • Maximizing the value of the product and the work of the development team.
  • In charge of the product life cycle and product definition.
  • In charge of the Product Vision that sets the direction and guides the Scrum team.
  • Ensuring the overall communication by supplying a shared vision with the team and the stakeholders.
  • Product Backlog management by clearly expressing the user stories, ordering them to best achieve the goals and missions and by making them visible and transparent.
  • Ensuring that the development team understands the items in the Product Backlog.
  • Inspecting the product on a regular basis from various perspectives in order to better define the testing strategy and accept the sprints results.
  • Offering feedback and collaborating with the team to make sure it delivers the best product.
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Digital KrikitsOctobre 2015 - Novembre 2016

Project Manager / Lead Project Manager within a company specialized in native app development for entrepreneurs and businesses aiming to improve their presence on the mobile marketplace.

Project Manager.
  • Ensuring that the project is delivered on time, within budget and in accordance with the quality standards of the project / the company standards.
  • Managing workflow and performance on a day to day basis - checking if the team is on schedule, if there are any blockages.
  • Making sure there is a plan for the team to follow, a clear list of tasks.
  • Making sure that the team is going in the same direction, that all information is accessible for all team members, that the team is motivated.
  • Keeping track of the progress, spotting the issues and taking action to improve the performance.
  • Making sure that an open line of dialogue is established with the client and that the client’s expectations are met and managed properly.

Lead Project Manager.
  • Ensuring the project managers have an open dialogue with the client regarding the ongoing work, their concerns, and requests.
  • Drafting, implementing and improving along with the project management team the base process that’s applied across the board on all projects.
  • Making sure each project gets the necessary resources allocated to it in a timely manner.
  • Overseeing reporting.
  • Managing workflow and performance on a day to day basis - checking if the teams are on schedule, if there are any blockages.
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Project Manager - Digital KrikitsMars 2015 - Février 2016

Lead QA Engineer within a company specialized in native app development for entrepreneurs and businesses aiming to improve their presence on the mobile marketplace.
  • Building up, coordinating and managing the QA testing team, in accordance with testing requests, requirements and standards that came from the Project Managers and Clients.
  • Focusing on iOS, Android and Web testing processes and practices.
  • Handling the interviews for the new team members.
  • Direct communication with the Project Managers and the development team both in Bucharest and in Cluj.
  • Creation/update of the documentation, support for the implementation of new testing processes that can improve the overall testing.
  • Evaluation of the team and prioritization of the projects in testing so that the deadlines and client expectations could be met.
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QA Test Lead - Electronic ArtsMai 2014 - Mars 2015

QA Test Lead for one of the most important world video game developers and producers for Windows and consoles.
  • Coordination of a team of approximately 12 QA Testers.
  • Work coordination, bug verification, training and coaching, task execution, task management, evaluation of team members and Daily Status Reports.
  • Communication directly with the development team.
  • Creation/update of the supporting testing documentation.
  • Proposal of improvements to test plan coverage.
  • Offering constructive feedback to address challenges that come with the project.
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Sr QA Tester - Electronic ArtsJuin 2013 - Mai 2014

QA Tester for one of the most important world video game developers and producers for Windows and consoles.
  • Disseminating tasks to colleague testers.
  • Mentoring team members, while also managing daily reports.
  • Ensuring high quality on bug entry.
  • Offering feedback as requested by the Development team.
  • Performing manual testing on iOS and Android devices.
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Editor - DIVA InteractiveMars 2013 - Novembre 2013

Editor within a company specialized in content management for the cosmetics, beauty and healthcare industries.
  • Writing medium and large articles in English regarding nutrition, medicinal plants, natural remedies and diets. The target is that of 30 articles a month.
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Trainee - All Trade TranslationsOctobre 2012 - Février 2013

Trainee within a translation office.
  • Translating documents from/in English or Spanish in accordance with aggressive deadlines.
  • Verifying translations done by other trainees.
  • Answering customers' e-mails.
  • Evaluating the price of in-coming translation projects.
  • Storing and copying documents in/from the database.

Mes études et formations

Master's Degree in American Studies and Civilization, Faculty of Letters - University of Bucharest.2012 - 2014

Bachelor's Degree in Philology (English and Spanish), Faculty of Letters - University of Bucharest.2009 - 2012