Andrei M.

System Engineer

Externalisation nearshore
Chisinau, MOLDOVA
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Mon expérience

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PentalogJuin 2012 - Présent

Helpdesk / ITOP Operator within the Pentalog group.
  • Fixing the issues related to the entire computer network of the company, which has offices all around the world: France, Germany, Romania, Moldova, Pentalog clients.
  • Fixing the issues related to mail administration, Terminal Services sessions, users, software installation, printers and scanners installation, Telephony, Virtualization etc.
  • Computer configuration: installation of software, Antivirus programs, Proxy settings etc.
  • Server configuration: installation of virtual servers (VMWare), default programs, firewall settings, network configuration.
  • Administration of NAS and WEB/APP/FTP/File/VOIP/MAIL servers.
  • Incident management, following a phone call or the creation of a ticket in the incident management tool.
  • Creation of directories and configuration of the authorizations.
  • Recovery of lost files.
  • Adding or suppressing authorizations for the existing directories.
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Colmed PlusJuillet 2011 - Décembre 2011

Level 2 Engineer within an outsourcing company providing server administration services in Moldova.
  • Administration and monitoring of Windows Servers / Stations, Postfix, FTP Server (proftpd/pure-ftp), Asterisk, Samba (Domain Controller), Nagios.
  • Writing the technical procedures.
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RemsysJuillet 2010 - Octobre 2010

Level 1 Engineer within an outsourcing company providing server administration services.
  • Administration and monitoring of NAS systems and WEB/APP/FTP/File/VOIP/MAIL servers.
  • Communication with the clients by chat or tickets.
  • Writing the technical procedures.
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Terasoft LTDMars 2007 - Juillet 2010

Level 1 Engineer within a software services company.
  • Administration and monitoring of 20 Windows and Ubuntu stations.
  • Writing the technical procedures.

Mes compétences

Langues parlées

FRENCH: Average
ENGLISH: Average
ROMANIAN: Native speaker

Application Servers

Nginx, IIS, Tomcat, Apache

Web Technologies


Environment of Development



MariaDB, Microsoft SQL Server, MySQL, MS Access

Networks and Systems

MS-DOS, Exim, VMware vSphere, Bacula, VMWare vCloud, Backuppc, Nagios, Domain Controller, The Dude, Windows 2003/2008/2012 Server, Citrix, Cacti, UNIX, Squid, Free PBX, Samba, FTP Server, Elastix, IPTables, OpenSSH, OpenSSL, OpenFire, Hyper-V, Postfix, Asterisk, PureFTP, Proftpd, Active Directory, Linux, Windows, MacOS, Bind, VMWare

Computer Tools

MS Office (Word, Excel, PowerPoint, Outlook)




PHP, BP, Delphi

Mes études et formations

Bachelor’s Degree in Computer Science, Faculty of Information Science and Technology - "ULIM" University, Chisinau.2006 - 2011