Olesea L.

Tester

Externalisation nearshore
Intermediate
Chisinau, MOLDOVA
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Mon expérience

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PentalogJuin 2015 - Présent

Travel Department Manager.
- Management of the team.
- Identification of new suppliers.
- Monitoring and update of the Corporate Fidelity Programs. 
- Management of the travel requests treatment.
- Preparing the monthly and annual statistics.
- Management of incoming calls.
- Customized handling of clients.
- Management of callers.
- Management of business agendas.


Mission accomplished in collaboration with Ludmila A, Dumitrita C, Elena C, Veronica S.
  • Pentalog’s standard telephone management.
  • Faxes management.
  • Organizing the travels for Pentalog’s collaborators.
  • Booking and purchasing airplane tickets.
  • Lodging searching and booking.
  • Travel registration in the current application.
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State University of MoldovaJuin 2007 - Présent

Wrote a project on the French language syntax concerning process spatial location (static and dynamic).
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French company specialized in developing recruitment solutionsFévrier 2020 - Mai 2020

Manual QA Engineer.
  • Executing tests on mobile and web application.
  • Analyzing test results and identifying bugs.
  • Reporting test results to the development team.
  • Declaring identified bugs in the management tool.
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Pentalog High TechOctobre 2014 - Mai 2015

Travel Services Agent.
- Management of incoming calls.
- Customized handling of clients.
- Management of callers.
- Management of business agendas.

Mission accomplished in collaboration with Elena T. and Diana B.
  • Pentalog’s standard telephonemanagement.
  • Faxes management.
  • Organizing the travels for Pentalog’s collaborators.
  • Booking and purchasing airplane tickets.
  • Lodging searching and booking.
  • Travel registration in the current application.
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AZ PneusNovembre 2008 - Juin 2009

Customer Assistance Team Member: Customer service for orders, product information etc.
  • In charge of Supplier Relationship Management and product delivery control, using the the back-office order management system



  • Other team members: Livia R. and Vasile D.
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    Company in the press related fieldMai 2008 - Octobre 2008

    Call center operator for a company in the press related field that offers data bases and customized files.

  • Carried out phoning and files processing in French and English languages.

  • Asked various information and updated existing databases.


  • Mission carried out in collaboration with Olga O., Valentina M., Irina S., Elena G. and under the direction of Vasile D.
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    High schoolJanvier 2007 - Janvier 2008

    Taught English and French within the "Gh. Asachi" high school, Chisinau, Moldova.
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    State University of MoldovaJanvier 2003 - Janvier 2007

    Participated in conferences based on French philology topics within the State University of Moldova and gained one award.

    Participated within the republican French language contest.

    Mes compétences

    Langues parlées

    ROMANIAN: Native speaker
    FRENCH: Advanced
    ENGLISH: Average

    Networks and Systems

    Windows, Android, iOS

    Miscellaneous

    Agile, Slack

    Computer Tools

    OpenOffice, MS Office (Word, Excel, PowerPoint, Outlook), Internet Explorer

    Software Testing

    Quality Assurance, Manual testing, Burp Suite, JIRA, Postman

    Tools

    Confluence

    Mes études et formations

    Bachelor's Degree in Philology, Faculty of Foreign Languages and Literature, State University of Moldova2004 - 2007