Luis C.

Business Analyst

415 dollar
6 ans
Lisbonne, PORTUGAL

Mon expérience

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BNP ParibasJune 2018 - August 2019

Lisbon, Dublin and Paris branches Provided IT business analyst (BA) services for development of business activities monitoring system, for the BNP Paribas international banks’ clients.

Key responsibilities:
 Lead the business requirements documentation and functional specification;
 Highlight the blocking points and suggest solutions in relation with the stakeholders;
 System test plan designed and executed (IST), result analysts and defect management; 
 Communication with the engineering and stakeholders, during analysis, estimation and test phases;
 User training and coordination of user acceptance tests (UAT); Post-delivery and production support;
 Project kick-off documents created and project plan update including deliverables;
 Carry out a regular follow-up of projects status with risk assessment and mitigation plan; and project closure report;
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Asseco PST - Business & Software SolutionOctober 2013 - May 2018

Provided business analysis services for banking institutions, to design functional solutions for business process improvement, products and services based on a core banking procedure and application system.

Key responsibilities:

 Created the project scope, project kick-off documents, project plan and deliverables;
 Business requirement document created and designed the target functional specification;
 Core banking system configuration regarding products and services: deposits, lending workflow, pricing, channel operations, regulatory reports, user profiles and roles access definitions;
 Functional test cases designed, executed (IST), and defect management;
 Training to users provided and coordination of UAT
 Coordinating production delivery and support after delivery provided;
 Detecting new business opportunities and presenting business solutions to the clients;
 Project plan update and regular project status reports provided;  
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DecathlonJanuary 2016 - January 2017

Internal logistics process modelling and optimisation to eliminate all possible sources of waste. 

Key responsibilities:  Internal logistic process modelled to design improved process;
 Detect potential tasks and areas for continuous improvement; 
 Inventory materials flow control; 
 Sales and customer service assistance. 

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Consultants to Government & Industry (CGI)October 2012 - July 2013

Provided Business Analyst services to design a supplier's performance assessment and monitoring Dashboard  application for an industrial production facility. 

Key responsibilities:
 Prepared project scope document with risks assessment, deliverables and integrated project plan;
 Requirements gathered to design the current and target business process, that includes different evaluation metrics categories and KPIs such as, quality, cost, capacity and delivery (in time and quantity);  
 Functional test cases designed, executed and training to users delivered;
 Assessment results presented in operational dashboard to identity potential areas for continuous improvement.

Mes compétences


Leadership, Business Analysis, Teamwork

Mes études et formations

Anglia Ruskin University - Chelmsford Campus - Doctorate in Business Administration and Management2019 - 2023

ISCTE Business School – Lisbon University Institute - Master (MSc) in Management of Services and Technolo2011 - 2013

ISCTE Business School – Lisbon University Institute - Bachelor (BSc) in Industrial Management and Engineering2008 - 2011