Iolanda P.

PROJECT MANAGER

1025 dollar

Mon expérience

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ZODIAC/SAFRAN SAJanuary 2018 - January 2019

* Lead Business Projects and Governance of project demand through defined Steering Committee
Process quality improvemen

* +33 768 632 936
* Assess project interdependencies, resource constraints, risks mitigation

iolanda.pedra@gmail.com
* Support Project Sponsors and Technology Business Lines to develop Project Briefs and Business Cases,
and ensure that correct approval/gating processes are followed
linkedin.com/in/iolandapedra/
* Support Project Managers with decision-making, project escalations and project
troubleshooting/recovery (35 PMs -100 projects-over 3.5 M EUR FP and T&M budget)

* Enhance the work with Service Delivery/RUN team in order to optimize delivery capabilities
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HEWLETT PACKARD ENTERPRISEJanuary 2012 - January 2017

● Analyze and document stakeholder existing operating models (including organization, data, processes,
partnerships) for the development of new company solutions
CERTIFICATIONS ● Coordinate solution deployment across the world, working with Sales and Marketing Manager and
other company departments
● Project Management Professional ● Coordinate all the change management activities including training documentation (MOC)
● ITIL v3 Foundation ● Manage Financial forecasts and income statement (P&L)
● Microsoft Certified System Engineer
ACHIEVEMENTS  Over 8 000 hours in Project Management
ACHIEVEMENTS  9.5 M€ over projects
ACHIEVEMENTS  Average EGM EAC increased by 6%
AWARDSEMEN  HPE Biais for Action Recognition, 2016
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RENAULT – PMOJanuary 2005 - January 2011

HEWLETT PACKARD ENTERPRISE
● Supervise quality initiatives aimed improving processes, reducing costs, improving customer
satisfaction
● Implement HP Managed Services in France, India (Renault Nissan Technology Business Center) and
Morocco
LANGUAGES ● Translate business SLAs into functional requirements for monitoring, alerting and reporting
English ACHIEVEMENTS  Improve Customer Satisfaction (target at 90%)
ACHIEVEMENTS  Decrease by 40% Help Desk's volume call
French ACHIEVEMENTS  Over 6500 hours in Project Management
Romanian ACHIEVEMENTS  Team Management: 15 – 20 Consultants
Russian AWARDSEMEN  HP Key Talent, 2011
● PRO BONO AWARDSEMEN  Renault Supplier Quality Award, 2008

Mes compétences

Troubleshooting, Teamwork, Team management, Project Management, Problem Solving, Microsoft Office Pack, Leadership, Financial Management, Customer relationship management, Cost Control