Jorge C.

Qa Engineer

460 dollar
9 ans

Mon expérience

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WalmartMarch 2018 - Présent

* Analyzing current logistic system and providing recommendation for improvements.
* Liaising with development team as a Scrum team, assistingsystem development according to QA defects plan.
* Align the QA Process for the team intoSprints of new projects according to the client requirementsand business needs
* Creation of stories and bug tracking in . Jira.
* Assignation of severity and priority to bugs
* Backend testing by analyzingSQL databases and Web Servicesforthe fuel cost project.
* Reporting system bugs and adding new QA tasks to the Sprint assigned to the responsible dev.
* Responsible of some BA activities by documenting FSD and TRD for Developers.
* Orchestrate Team Foundation Services (TFS) to define Scrum charts and the scope for the Dev. and QAteam, andcreate charts and status reports for PMs.
Environment:Team Foundation Services (TFS), Break Through Fuel Software, IBM RTC, Java, MS Visio, SQL, Jira.
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CITIBANAMEX-MéxicoSeptember 2016 - March 2018

* Support the communication and delivery of requirements between clients and Contact Center software (Platino Software).
* Test cases design, execution (manual and automated), time estimation and bug follow-up for the One Eclipse and CITIBANAMEX APP applications.
* Tested CITIBANAMEX APP in Android and iOS mobile systems using the automation tools
and Quality center like HP ALM and Perfecto Mobile
* Improved Contact Center's data migration project by gathering requirements, creating Workflows, charts and supporting the communication and delivery of requirements.
* Defining new functionalities, resources, requirements and scope for a migration project through regular meetings with stakeholder from USA.
* Organize all the Quality Center structure and scope using HP ALM and VS - TFS.
* Lead, supervise and assign duties for a QA team responsible for requirement's documentation.
* Creation and execution of scripts for Mobile Automation testing using HP ALM and UFT.
* Mapped and documented interfaces between legacy (Platino) and the newsystem (One Eclipse).
* Elaborate prototype screens, Workflows, FRDs and BRDs documents for Assisted Channels project.
* Use of HP ALM to define the scope and create requirements for the QA team. Status reports
And status charts, that were required frequently for visualize QA status.
Environment:HP ALM, Project, Visio, Perfecto Mobile,Platino and One Eclipse Software.
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New Generation ComputingSeptember 2014 - September 2016

* Analyze and document requirements, user procedures, workflows, user manualand supporting the communication and delivery of requirements with Americanstakeholders.
* Collaborated with developers and DBAs to ensure technical compatibility with system Framework and Web-services of new functionalities.* Creation of prototype screen’s and provides user manual’s through Dr. Explain software to clients, gather feedback and update requirements.
* Createtest and risk plan for each project.
* Creation of stories and bug tracking in Jira.
* Assignation of severity and priority to bugs
* Elaborate and execute manual and automatic test cases through Zephyr and JIRA.
* Editing and execute performance testing using JMeter.
* Working in Agile and Scrum methodology with a unified team of 4 Developers and 1 QA.
* Responsible of the quality assurance for each project, working through NGC’s ERP.
* Verify expected end results of the project and ensured client satisfaction
* Traveled and worked abroad 3 months inside central office in Miami Floridawere a Scrum course had placed.
Environment: NGC Andromeda ERP, Visio,Sharepoint, Dr. Explain, Jira, JMeter, Zephyr.
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4THSOURCE / HERTZMarch 2014 - September 2014

* Test cases execution, requirement gathering. Execute SQL scripts for Web Site testing.
* Daily meetings and feedback from an American Client (Hertz).
* Handle the test data requests and visualize results for the Hertz’s application by making queries in the DB database and in a mainframe application.
* Create and maintain all QA related documentation throughout the SDLC.
* Debug and automation testing using Selenium.
* Automation scrip edition and deployment through Jenkins for testing a multi-layered system.
* Merging and Generating new releases for QA env using Github.
Environment:SQL, Web-Services, HTML, Selenium, Jenkins, Github.
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QA AnalystOctober 2013 - February 2014

* Test cases execution, requirement gathering. Working through the ERP Management PRO,
* Quality assurance along with developer’s team for hoteling and restaurant’s clients.
* Requirements gathering and analysis, technical and business rules development, flow diagrams, interfaces and simulators of several ERP modules for Management Pro (a Production company).
Environment: Management Pro ERP, PHP, HTML.
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* Make all documentations and set time and resources for Social media projects.
* Business Intelligence and datamining application through two analytical software: Wordstats and Neuropredictor.
* Tested social media APIs for Blogs and Mainpage.
* Project manager for the BI and Social media projects for the generation of new sales strategies.
Environment:MSProject, Visio, Wordstats and Neuropredictor.

Mes compétences

Software testing

Manual testing, Defect Tracking, Selenium IDE, IE Tester, Zephyr, HP ALM, Unit testing, QA Center, Debugging, Performance testing, Test Cases, JMeter, UFT, Perfecto Mobile


Analysis, Social Media, Teamwork, SDLC, Quality Assurance, GitHub, Data Migration

Big Data

Data Mining



Business Intelligence

Business Intelligence

Computer Tools

MS Project

IT Infrastructure

iOS, Mainframe





Analysis methods and tools

Mercury Quality Center, Rational Functional Tester, Agile, JIRA, MS Visio, Agile Methodology, ARIS, Scrum, Selenium


Microsoft Windows, Microsoft Visual Studio, Microsoft Team Foundation Server, IBM Hardware, Waterfall Methodology, Requirements Gathering, HP Application Lifecycle Management, HP Hardware, Automatic Testing, Testing management, ERP Management, Microsoft Visio, Defect Management, Microsoft Project, Software Quality Assurance, Backend testing, Scrum Methodology, English


Web Services

Application servers

Microsoft SharePoint

Mes études et formations

Master's degree, Business Administration with finance speciality - UNIVERSIDAD TECMILENIO

Bachelor’s degree of Information Technology Administration - UNIVERSIDAD AUTÓNOMA DE YUCATÁN