BNP Paribas Corporate and Institutional BankingJanuary 2014 - June 2017
Project Manager. Project Management. - Business requirement analysis. - Project scheduling &costing and budgeting. - ROI analysis. - Functional and technical specifications. - User acceptance testing. - Rollout. - Service support. - Project portfolio management. - QA assurance lead.
Identity and access management (Building secure access capability to Internal resources from internet). - Access requirements. - Architecture review. - Target design specification and user policies definition. - Risks assessments. - Penetration testing. - Implementation (Citrix XenDesktop, VMware Esxi, Active directory, Sailpoint). - User guide and support guide for help desk. - Rollout.
ServiceNow. - Project team organization. - Workshops scheduling for ITIL processes reviews ( Incident, problem ,Change, service request, CMDB). - ServiceNow integration within enterprise network(LDAP Servers, MID Servers , Monitoring tools, Discovery). - Configuration of AD Azure and ADFS Authentication. - ServiceNow customization. - UAT. - Rollout.
Enterprise Architecture. - Architecture committees. - SPOC for ITO department. - Update process review for Archictecture referential. - Applying Group policies for architecture designs. - Technical architecture reviews.
IT Consultant. Project Technical Coordinator. - Lead a group of applications to be migrated. - Managing the assessment of the applications instances that are within the DC. - Defining application groupings and master planning with DC Migration project lead. - Communication management with each Client's DC Lead and related application owners. - Responsible of each application plan and preparations (Detailed assessment, As Is vs. to be architecture analysis/design, Migration). - Coordination and execution of migration with Accenture OffShore team (migration factory). - Coordinating / Resolving the Issues that might occur during / after the migration activities. - Gathering sign off of the migrations.
Product Owner - Managing changes for a group of applications. - Impact analysis of a group of applications. - Transitioning functional and technical skills. - Ensuring the run mode activities - Coaching business owners in the appropriate application of delivery/operational excellence tools and methods.
ITSM GAP Analysis / ITSM Consultant Lead (BMC Remedy) - Assisting in defining requirements, designing and building IT operations components, and testing efforts. - Gaps analysis (As is – To Be ITSM solution).- Writing functional and technical requirements of the following modules: - Service Request Management; - Incident Management; - Problem Management; - Service level Management; - Configuration Management; - Identity Management.
Consultant. BMC Solution Architect and Developer. - Identifying and analyzing incident and change processes. - Installing and administrating BMC ARS server 7.0.1. - Configuring people’s accounts, user permissions and CIs. - Defining actions plans and managing the project team. - Supporting the operational processes. - Customization and configuration of the BMC ITSM module. - Planning and carrying out tests.
IT Expert. Project Management. - Analyzing requirements specification document of marketing department. - Analyzing commercial offers of France telecom. - Evaluating and managing risks on projects. - Defining actions plan and managing project team. - Coordinating the implementation of service offers using ICC 4.6.2 Alcatel platform. - Planning and carrying out functional tests. - Supervising the market entry. - Supervising internships of engineering students from polytechnic school of Yaounde.
Software Engineering. - Functional and technical requirements. - Applying SDLC to implement internal applications ( Java, Eclipse, Tomcat, ALcatel Commands, Linux/Unix shell). - Unit, integration and user acceptance testing. - User guides. - User support.
Bmc Remedy Ars. - Requirements definition. - Technical specifications. - ARS engine configuration and administration. - Workflows deployment. - Configuration of incident and problem management. - User support.
Prince2, Time Management, SDLC, Quality Assurance, Project Management, ITIL, Business Analysis
Analysis methods and tools
Environment of Development
Shell Unix, Java
Windows, Citrix XenDesktop, Microsoft Azure, BMC, Active Directory, Vmware ESXi, Linux
Mes études et formations
- Advanced Master's Degree in Telecommunications - Télécom Ecole de Management (IMT).2009 - 2010
- Master's Degree in Computer Science - National Advanced School of Engineering - Cameroon.2008 - 2009
- Bachelor's Degree in Computer Science - University of Yaounde.2005 - 2008
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