Bianca S.

Tester

Outsourcing
Advanced
Bucharest, ROMANIA
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Mon expérience

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UNICREDIT BUSINESS INTEGRATED SOLUTIONS01.04.2018 - Présent

Software Test Engineer.
  • Identifying, researching, reporting and verifying the software defects proactively and comprehensively.
  • Entering high-quality bugs based on the department standards and performing accurate regressions of the existing bugs.
  • Bug verification.
  • Supporting the DevQA team with the testing process during the project development.
  • Creating test suites and test runs based on the project needs and new incoming features that need to be tested.
  • Working with tools such as: ALM (HP Quality Center), JIRA, HP Service Manager, Confluence, CQ5.
  • Training and helping new team members.
  • Initiating the communication between teams internally and externally, based on the allocated platforms / areas / projects.
  • Providing insight on what processes could be automated in order to ensure a basic level of efficiency.
  • Automation testing of the necessary web application areas, using QF-Test tool.
  • Identifying goal-affecting problems on the assigned platform.
  • Handling regression reports and deploying tasks.
  • Offering solutions based on past project experience.
  • Ownership of the databases used for tracking on the project and extracting relevant information required by the management.
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Electronic Arts (EA)01.01.2018 - 01.03.2018

QA Test Lead for one of the most important world video game developers and producers for Windows and consoles.
  • Applying the Risk Based Testing approach for the project.
  • Work coordination.
  • Bug verification.
  • Training and coaching team members.
  • Task allocation, execution and management.
  • Evaluating team members.
  • Providing daily status reports.
  • Providing insight on what processes could be automated in order to ensure a basic level of efficiency.
  • Identifying problems on the assigned platform that affected the project goals.
  • Responsible for the effective use of test hours (this includes adding or removing tasks on high risk issues).
  • Ownership of the databases used for tracking on the project and extracting relevant information required by the management.
  • Allocating tasks to the team on a daily basis and reporting on the results to the QA management.
  • Acting as a mentor for fellow team members and taking responsibility for their professional growth.
  • Training testers and senior testers in basic tool handling, reporting and issue management.
  • Offering solutions based on past project experience.
  • Providing constructive feedback to address challenges that come up within the project.
  • Initiating communication between teams internally and externally, based on the allocated platforms/areas/projects.
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Electronic Arts (EA)01.01.2017 - 01.01.2018

Senior QA Tester for one of the most important world video game developers and producers for Windows and consoles.
  • Supporting DevQA with the testing process, during the development of the project.
  • Creating test suites and test runs based on project needs and new incoming features that need to be tested.
  • Applying the Risk Based Testing approach on the project.
  • Working with tools such as: JIRA, Hansoft, DevTest, Perforce, Jenkins, Confluence.
  • Creating all the user stories for the automated tests performed on the project.
  • Preparing tasks and documentation for monthly updates of the project, handling unexpected situations by modifying the workflow and resources in order to meet the deadlines.
  • Handling submission tasks and coordinating the team.
  • Staying informed on the design changes on the project, as well as the features and project status.
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Electronics Arts01.07.2015 - 01.12.2016

QA Tester for one of the most important world video game developers and producers for Windows and consoles.
  • Management of the daily tasks for the team, on the assigned project.
  • Leading the overall testing effort and guiding other team members.
  • Sharing the testing experience and knowledge with the team members in order to improve the testing efficiency.
  • Offering training assistance in on-boarding new testers.
  • Identifying, researching, reporting and verifying the software defects proactively and comprehensively.
  • Entering high-quality bugs based on the department standards and performing accurate regressions of the existing bugs.
  • Managing the bug entry so as to minimize invalid and duplicate issues.
  • Communication with the QA Lead Tester and QA Project Lead.
  • Investigating the issues and providing feedback for the requests sent by developers.
  • Providing constructive feedback to address the challenges encountered within the project.
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Electronic Arts01.01.2014 - 01.06.2015

QA Tester for one of the most important world video game developers and producers for Windows and consoles.
  • Entering the detected malfunctions in the database for the tested applications, while avoiding duplicate records.
  • Accurate testing on the assigned focus area.
  • Tracking and monitoring in-game deficiencies.
  • Gaining knowledge on the current mobile platforms hardware and operating systems (iOS, Android, Windows Phone 8, Kindle).
  • Execution and understanding of various compliance checklists and related test cases.
  • Solving the issues by providing a detailed summary and explanatory steps, while additionally adding screenshots, videos or crash logs.
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Orange01.07.2013 - 01.12.2013

Customer Care Representative for an important telecommunication services provider.
  • Technical support for the company's clients.
  • Providing accurate, valid and complete information by using the right methods and tools.
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Computer Generated Solutions01.11.2012 - 01.06.2013

Customer Care Representative for a global leader providing end-to-end business solutions including ERP, SCM, PLM, WMS, CRM, portal, e-Commerce, e-learning, training, call center solutions etc.
  • Offering technical support by phone for the company's clients.

Mes compétences

Langues parlées

FRENCH: Beginner
SPANISH: Average
ENGLISH: Advanced
ROMANIAN: Native speaker

Networks and systems

Android, Android, iOS, Windows

Web technologies

Adobe CQ5

Development Environment

Perforce

Software testing

ALM Quality Center, DevTest, Hansoft, JIRA, Manual testing, Software testing

Mobility

Kindle, Windows Phone

Miscellaneous

Confluence, HP Service Manager, Jenkins, Quality Assurance, Training

Computer tools

MS Office

Mes études et formations

Master's Degree in International Marketing, Faculty of Marketing - The Academy of Economic Studies, Bucharest.2012-2014

Bachelor's Degree in Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems - The Academy of Economic Studies, Bucharest.2009-2012